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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast and professional service, excellent company,
User-friendly website and nice professional staff
I really liked the prompt response and explanation of the services provided
I've had AHS coverage for over 20 years and they've never let me down. I like the majority of the companies that they select for my repair services and on the very few occasions that there's been a problem with a particular repair company, AHS has fixed that situation too. Over the past 20 years, my AHS coverage has been flawless, including my most recent problem with a garbage disposal. I've recommended AHS to mulitple friends.
My recent service with AHS was a great experience. I was able to schedule my service online in minutes. The service provider they sent was from GE (General Electric) and was topnotch! He repaired my refrigerator ice machine and even made another repair we weren't even aware was needed. I've been with AHS for 5 years, and my only complaint is they have steadily been raising my rates every year. My rate has almost doubled since the first year, but I've also had a lot of items repaired, so overall, it has been worth the money s... read more
I would like the ability to request an alternate provider if the assigned provider is unable to accommodate my availability or get to me within a few days. It is a frowned upon by American Home Shield request an alternate provider. I have had two experiences where I needed to request a alternate provider and the alternate providers were available immediately and did an outstanding job. I am a much happier getting my broke appliances fixed within a day or two rather than waiting a week or two.
Excellent service . Company assigned did a great job
I requested service on my H'VAC unit on 8/4/23, but so many things went wrong with the dispatched technician and my security company's analysis of whether the problem was with the HVAC unit or the thermostat, that my air was not fully restored until 8/25/23. However, AHS did their part.
Like that I can get problems taken care of at a better then full cost price. Dislike that I can not speak to someone on mainland USA. Also on occasion have found that the workers are not from a first rated company. We seem to pay more and more but do not seem to get top quality help.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 105,440 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.