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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,530 reviews
Jerry Williams's profile image
Jerry Williams 
a year ago

I have had AHS on two houses for many years. Anytime I have had a claim, even if there was a problem with the vendor, AHS made it right and got the problem solved. I would recommend AHS for a home warranty. 

Zolene's profile image
a year ago

They were very professional and did exactly what they were supposed to do! 

Angie Mckenzie's profile image
Angie Mckenzie 
a year ago

Loved that I don’t have to look for repair services myself, that I save money and rest assured knowing that my things will be fixed or replaced. 

Juan Blanco's profile image
Juan Blanco 
a year ago

Easy to use, great service, professional and pre-screened contractors. 

Vikrant's profile image
a year ago

They have gotten better with the response time. However in the past they were very slow. Especially in emergency situation and when I went with alternative, I was not reimbursed. Lately they have been more responsive. 

Patricia Hevessy's profile image
Patricia Hevessy 
a year ago

I liked the speed that was taken for my washer problem - I was kept informed from start to finish by AHS - I was 100% pleased with AHS and with the Company chosen and with the technician who fixed my problem - my last experience with AHS was not good - granted, it was during the "horrible lockdowns" and the way that we were treated by the Government - at that time. I had great difficulty with communicating with AHS regarding my water heater issue - decided to give AHS another chance and very glad I did - thank you 

Honey's profile image
a year ago

I like the service and the great customer service. I call with a claim and it’s taken care of or the order is put in that day and within a few days some one is out to take care of the problem. Very pleased with American Home Shield. Thank you for your good service. 

John Bohan's profile image
John Bohan 
a year ago

American Home Shield is a great Home Warranty provider if not the best in the business. Their customer service and response is top notch and the ease of use with the client portal is not difficult. The only thing that I had to stay on top of was the contractor and making sure they sched the appt and provided the proper documentation to AMERICAN HOME SHIELD. Once they had all the documentation the claim was processed and approved within 2 business days. 

Michael's profile image
a year ago

Great and professional customer service providers from the initial call to job completion! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,530 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.