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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,208 reviews
Terrence's profile image
Terrence 
a year ago

The service member who came to our home was excellent knowledgeable and kind. 

Business response:

Terrance, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Terrence Sanders's profile image
Terrence Sanders 
a year ago

Prompt and courteous service. Professional technicians. 

Business response:

Dear Terrence, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

teanna moore's profile image
teanna moore 
a year ago

Business response:

Dear Teanna, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Joyce M Nunn's profile image
Joyce M Nunn 
a year ago

Personnel is friendly. Most of the time they approve and respond to a request but not in a timely manner. They also do not replace items - there is always an excuse, 

Business response:

Joyce, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Kim's profile image
Kim 
a year ago

I love the ease of scheduling. However, it may take over a week to get an appointment. It probably has something to do with the fact that I live in a rural area. 

Business response:

Kim, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

DAVID MCCANN's profile image
DAVID MCCANN 
a year ago

GREAT VALUE! GREAT SERVICE! TIMELY RESPONSE ON THE SERVICE TIME! 

Business response:

David, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Phil Aune's profile image
Phil Aune 
a year ago

The entire program, including service application, phone assistance and the service providers. 

Business response:

Phil, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Jeff R's profile image
Jeff R 
a year ago

prompt response and excellent customer service 

Business response:

Dear Jeff, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

James's profile image
James 
a year ago

Being on a fixed income, it’s nice that I pay a fee and $400 when I file a claim whatever the problem is, it’s either fixed or the item was replaced at no extra charge. If I wanted something better than a comparable item, I just pay the difference which is what happened when we had to get a new dishwasher. Which I thought was a good deal. 

Business response:

James, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,208 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.