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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service. Great professionalism.
Business response:
J Wang, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Filed a claim for my hot water heater. The assigned plumber called within 10 minutes. Easy to do business with.
Business response:
Dear Ted, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
The service call was performed next day.
Business response:
Dear Ronni, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Provides essential coverage on products.
Business response:
Martin, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Best service for my dollar! It's so worth it for me. I trust the company and the value they bring to the services. i'VE USED THIS SERVICE FOR OVER 15 YEARS IN MY PREVIOUS HOME .Now in my new home . One of my Best decision I've made.
Business response:
Dear Donna, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
I have had AHS for two years and have used them for 4 problems. In my state AHS doesn't have many service people, but the ones they have sent have been absolutely fine. Am still shocked they replaced my expensive wall microwave and oven.
Business response:
Dear Ma & Pop O'Connell, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
overall experience has been great and the ease of use
Business response:
Naga, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I have several contracts (different properties) with AHS. Requesting service online through my account is easy to use. However, I cannot see online what is needed whenever there is a follow up, such as authorizing some part or service no covered, I have to call the contractor or you to find out the next step. Sometimes I am told that you have not receive the contractor report. It would be nice to be able to see the entire status online. I've gone through the dashboard and everything else to see if I can get a status but don'... read more
Business response:
William, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
I like the piece of mind AHS provides. We had a period of bad luck with our appliances, and AHS’s contractors were promptly there each time to repair the issue. Our refrigerator required replacement, and the claim process was easy to navigate. We opted for store credit towards a purchase at Lowe’s instead of a replacement. The reimbursement value was reasonable, and the electronic gift card was delivered the next day. We’ve had an excellent experience with AHS!
Business response:
Dear Melissa, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,401 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.