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ARW Home
- Home & Rental Insurance
- Boca Raton, FL
About this business
Location details
901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States
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**************** has always been good, they handle our issues, but this morning we spoke with Will and he was very pleasant to work with! Will was very caring and helpful, definitely blessed our morning with his positive energy and kind words.
Business response:
Thank you for your thoughtful 5-star review. Were happy to hear that our customer service team has consistently been helpful and that Will made such a positive impression during your recent interaction. Well be sure to share your kind words with him. We truly appreciate your feedback and look forward to assisting you again whenever you need us. Sincerely, ARW Home
The agent I spoke with is Will, he was extremely professional, helpful and patient with me.
Business response:
Thank you for taking the time to share your experience. Were delighted to hear that Will was professional, helpful, and patient during your interaction. Well be sure to pass along your kind feedback to him. We appreciate your support and look forward to assisting you again whenever you need us.Best Regards,ARW Home
Great ***************** Quick response time as well. Thank you.
Business response:
Thank you for taking the time to share your positive experience. Were glad to hear that you received great customer service and a quick response. We appreciate your feedback and your business, and were always here if you need assistance in the future.
Excellent service quick turn around professional representatives competent.Companies referred out to
Business response:
Thank you for the excellent 5-star review! Were glad to hear you experienced quick turnaround times and professional, knowledgeable representatives. We also appreciate your positive feedback regarding the service companies assigned to your claim. Thank you for choosing ARW Home!Customer *****************************start="378" data-end="381"> ARW Home
I had a great experience with ARW. My AC went out and they paid for a third of the replacement expense for both the heating and cooling, and the contractor was local and very professional and nice.
Whitney is wonderful. So kind and patient. I really appreciate her help.
Business response:
Hi Suzy,Your kind words really made our day! We're so pleased that ******* delivered the impeccable service we strive for!
So far ARW is doing great.Its still too early to tell. Their email system needs work and charges gave me a scare.*****, customer service representative, was great! Give her a raise. Thats your only positive thing going good for you.
Business response:
Hi ******, Thanks so much for taking the time to share your valuable insights with our team.Your review means a lot to our business and helps us provide a more satisfactory experience.
ARW has been wonderful! The claims representatives are amazing and make sure you understand the process from start to finish! Which is wonderful for new homeowners like myself! However I had an unfortunate event with the ac repair company trying to syphon unnecessary money out of me but the customer service rep ****** at ********************** thoroughly explained me my warranty rights thus leading me feeling confident and informed moving forward in my ac repair journey!
Business response:
We appreciate the five-star review, ******!
The whole process was very easy, The waiting time was longer than expected when making the initial claim. The plumber was very courteous, he explained everything he did so that I could understand.
Business response:
*******, thank you for the five-star review. We apologize for the wait time and are actively working to improve it.
Frequently asked questions about ARW Home
How is ARW Home rated?
ARW Home has a 3.5 star rating with 2,707 reviews.
When is ARW Home open?
ARW Home is open now. It is open 24/7.