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ARW Home

4.8

About this business

Why Choose ARW Home? Being a homeowner may already be expensive and unpredicted breakdowns can be very costly. ARW Home, formerly known as American Residential Warranty, protects what your home insurance does not. With a home warranty plan, you are covered in the event of major system and appliance failures for a fraction of the average repair cost. Protect your home and budget from the unexpected while enjoying the convenience and peace-of-mind of using our trustworthy network of pre-screened technicians. We serve hundred... read more

Location details

901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States

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4.81,333 reviews
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Jimmetta B's profile image
Jimmetta B 
10 months ago

ARW was very professional was call and contacting of service provider, set up of appointment was on point and quick, the contractor was professional and did amazing job, he came in found the problems, wrote the ticket, for parts, next week came back and did the job, Im very pleased and happy thank you ARW for great service 

Business response:

<p>Hi *******,</p><p>Many thanks for the 5-star rating.If there's anything we can do to improve our offering, please let us know!</p><p>Best regards,</p><p>ARW Home</p> 

John B's profile image
John B 
10 months ago

******** was wonderful helping me today with my problem. Had an issue with a payment and she was able to help me right away. My call was taken fairly quickly. I have read some reviews about long holds but sometimes it is because people ( including myself) have picked the wrong prompt. Keep up the good work ********!! 

Business response:

<p>Hi ****, </p><p>Thank you for taking the time to leave us a 5-star review.We're so glad to hear that you were satisfied the service provided by ********. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.</p><p>Sincerely,</p><p>ARW Home</p> 

Miranda F's profile image
Miranda F 
10 months ago

The guy who came out was super kind and helpful! ???? 

Business response:

<p>Thank you, ******* for taking the time to leave us a four-star review. We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve. If there's anything specific you think we could do better, please feel free to share.</p><p>Best regards,</p><p>ARW Home</p> 

Derrick H's profile image
Derrick H 
10 months ago

Very good service. Very prompt. Great customer care. Made me extremely happy. 

Business response:

<p>*******,</p><p>Thank you for your valuable feedback and for rating us 5 stars. We are excited to continue assisting you with your future claims.</p><p>Sincerely,</p><p>ARW Home</p> 

eddie c's profile image
eddie c 
10 months ago

just wanted to say,,,,, I needed couple days for my deposit to hit ,,so I can pay the bill, Mrs. Karen understood, and that help me and my family so much. thank you. ARW is a great company!!!<br /> 

Business response:

<p>Thank you for your 5-star review, Eddie! We are thrilled to hear that Karen was able to assist you with your request. We look forward to continuing to exceed your expectations.<br /> Sincerely.<br /> ARW Home</p> 

Belvary L's profile image
Belvary L 
10 months ago

I received a call from ARW about a payment that was setup automatically. The payment was declined because of fraud. ***** called me and we were setup automatically with our bank debit card. We didn't miss any payment because we've used this service before and they always respond immediately and always take care of the problem. WAY TO GO GO ARW AND *****!!!!?? 

Business response:

<p>Thanks for leaving our business a 5-star rating, Belvary, it's truly appreciated!</p><p></p><p>Sincerely,</p><p>ARW Home</p> 

Willis L's profile image
Willis L 
10 months ago

Karen was great and very professional and she was very pleasant and she knew her job very well 

Business response:

<p>Thank you for leaving a 5-star review, ******! We're thrilled that ***** was able to help with your questions. We'll be sure to pass along your feedback to her.</p> <p>Sincerely,</p> <p>ARW Home</p> 

Ro S's profile image
Ro S 
10 months ago

My conversation with the customer service representative was very pleasant. The issue was quickly resolved. Thank you @Karen! 

Business response:

<p>Thank you for your review. We will share this with ***** and the team to let them know how we are doing.</p> <p>Regards,</p> <p>ARW Home</p> 

Laura F's profile image
Laura F 
10 months ago

I’m very pleased with the repair man that came to fix my oven. He was very prompt and he did a good job. He let me clean behind my oven while he had the stove out and I appreciated that because it was very dirty back there. He explained everything as he was fixing it and told me what was wrong. This is very important when you have something something wrong with your stove or your oven that you have somebody explained to you why it wasn’t working and what they did to fix it I am very pleased with your repair man and with your... read more

Business response:

<p>Hello *****,</p><p>We appreciate the kind words and are glad we could provide you with a positive experience! If you have any questions or concerns, do not hesitate to contact us back at ************. Sincerely, ARW Home Team</p><p></p> 

Frequently asked questions about ARW Home

How is ARW Home rated?

ARW Home has a 4.8 star rating with 1,333 reviews. 

When is ARW Home open?

ARW Home is open now. It is open 24/7.