ARW Home

3.5

Home & Rental Insurance
Boca Raton, FL

About this business

Insurance Home & Rental Insurance

Location details

901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States

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3.52,754 reviews

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Judy Z

4 months ago

Will was very friendly and professional. He took care of my issues quickly.

Business response:

Were grateful you took the time to leave this 5-star review. Its always our goal to provide clear communication and dependable service, and were glad to know Will delivered that for you.

Ethelind M

4 months ago

Karen was very knowledgeable and helpful a pleasure to speak with someone who is polite early in the am.

Business response:

Thank you for your positive feedback and for allowing us the opportunity to assist you. Were proud of our teams dedication to customer care, and its wonderful to hear that ***** made your experience such a great one.

sharon r

4 months ago

I had called because I needed to change payment plan and they took care of and was very nice to me

Business response:

We truly appreciate your review and your continued trust in ARW. Its rewarding to know that our efforts to provide responsive and courteous service are making a difference.

Cynthia B

4 months ago

***** was so polite, patient, and professional! She sent me where I needed to be.

Business response:

Were delighted to hear that you had a positive experience with *****. Your feedback means a great deal to us, and we appreciate you taking the time to recognize the service you received.

JAMES R

4 months ago

Topic was not pleasant but made nicer by a very pleasant Lady. The issue was solved very quickly.

Business response:

Thank you for taking the time to share your experience. We understand that some situations are not always pleasant, so its especially rewarding to hear that our representative was able to make the interaction a positive one and resolve the matter quickly. Providing courteous, efficient support is very important to us, and we truly appreciate your recognition. Thank you for being a valued ARW member.

Darcell L

4 months ago

Karen with customer service was very patient and understanding. I was having issues with payment, issues resolved.

Business response:

Thank you for sharing your experience and for the 5-star review. Were pleased to hear that ***** provided you with patient and understanding service while assisting with your payment concerns and that the matter was resolved. Were proud to have team members who are committed to making the process as smooth and supportive as possible. Your feedback is truly appreciated, and we thank you for being a valued ARW member.

John E M

4 months ago

*****, has been very helpful and customer service was great:)

Business response:

Thank you for taking the time to share your feedback and for the 4-star review. Were glad to hear that ***** was very helpful and that you had a great customer service experience. We appreciate your membership and look forward to continuing to assist you whenever you need us. ARW Home

Erica H

4 months ago

I updated my payment information, however, there was an issue that stated my payment had not been processed. I called in and ***** promptly answered my call (no long hold time). She was polite and professional! She was able to troubleshoot my issue and had it resolved in no time. I appreciated her high level of customer service and look forward to continuing my service with ARW!

Business response:

Thank you for taking the time to share your experience and for the 5-star review! Were so glad to hear that ***** was able to assist you promptly and get the payment issue resolved quickly. Providing courteous, efficient service with minimal wait time is exactly the experience we strive to deliver.We truly appreciate your kind words and your continued trust in ARW. Well be sure to recognize ***** for her outstanding support. Please dont hesitate to reach out if you ever need assistance in the future were always here to help!

Donna W

4 months ago

***** was so nice and polite she is a keeper

Business response:

Thank you for your review and for sharing your experience! Were happy to hear that ***** made such a positive impression her professionalism and friendly approach are exactly what we strive for with every customer interaction. Well be sure to pass along your kind words to her.We appreciate you choosing ARW and look forward to continuing to assist you whenever you need us!