ARW Home

3.5

Home & Rental Insurance
Boca Raton, FL

About this business

Insurance Home & Rental Insurance

Location details

901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States

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3.52,805 reviews

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Relesha P

7 months ago

The agent I spoke with is Will, he was extremely professional, helpful and patient with me.

Business response:

Thank you for taking the time to share your experience. Were delighted to hear that Will was professional, helpful, and patient during your interaction. Well be sure to pass along your kind feedback to him. We appreciate your support and look forward to assisting you again whenever you need us.Best Regards,ARW Home

Stone C

7 months ago

Great ***************** Quick response time as well. Thank you.

Business response:

Thank you for taking the time to share your positive experience. Were glad to hear that you received great customer service and a quick response. We appreciate your feedback and your business, and were always here if you need assistance in the future.

Sharon P

9 months ago

Excellent service quick turn around professional representatives competent.Companies referred out to

Business response:

Thank you for the excellent 5-star review! Were glad to hear you experienced quick turnaround times and professional, knowledgeable representatives. We also appreciate your positive feedback regarding the service companies assigned to your claim. Thank you for choosing ARW Home!Customer *****************************start="378" data-end="381"> ARW Home

Wendy D

a year ago

I had a great experience with ARW. My AC went out and they paid for a third of the replacement expense for both the heating and cooling, and the contractor was local and very professional and nice.

Susan V

2 years ago

Whitney is wonderful. So kind and patient. I really appreciate her help.

Business response:

Hi Suzy,Your kind words really made our day! We're so pleased that ******* delivered the impeccable service we strive for!

Andrea E

2 years ago

So far ARW is doing great.Its still too early to tell. Their email system needs work and charges gave me a scare.*****, customer service representative, was great! Give her a raise. Thats your only positive thing going good for you.

Business response:

Hi ******, Thanks so much for taking the time to share your valuable insights with our team.Your review means a lot to our business and helps us provide a more satisfactory experience.

Rhonda S

2 years ago

ARW has been wonderful! The claims representatives are amazing and make sure you understand the process from start to finish! Which is wonderful for new homeowners like myself! However I had an unfortunate event with the ac repair company trying to syphon unnecessary money out of me but the customer service rep ****** at ********************** thoroughly explained me my warranty rights thus leading me feeling confident and informed moving forward in my ac repair journey!

Business response:

We appreciate the five-star review, ******!

Michael S

2 years ago

The whole process was very easy, The waiting time was longer than expected when making the initial claim. The plumber was very courteous, he explained everything he did so that I could understand.

Business response:

*******, thank you for the five-star review. We apologize for the wait time and are actively working to improve it.

Pam W

2 years ago

***** was very helpful and very professional. A real joy to work with.

Business response:

Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.