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ARW Home
- Home & Rental Insurance
- Boca Raton, FL
About this business
Why Choose ARW Home? Being a homeowner may already be expensive and unpredicted breakdowns can be very costly. ARW Home, formerly known as American Residential Warranty, protects what your home insurance does not. With a home warranty plan, you are covered in the event of major system and appliance failures for a fraction of the average repair cost. Protect your home and budget from the unexpected while enjoying the convenience and peace-of-mind of using our trustworthy network of pre-screened technicians. We serve hundred... read more
Location details
901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States
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I marked one star because you dont have an option for zero. This company is a scam. I paid for a year and a half my monthly premium on time automatic withdrawal. The first time I tried to call and file a claim on my electrical in my house I was told yes we cover wiring we cover your electrical. We do not cover shorts. I ask you how do you know you have a problem with your electrical unless things dont turn on right or at all I had a problem with the light fixture and fan fixtures in my living room and in my bedroom at the sa... read more
all of these warranty companies are ********** and scammers. Please before buying one of these warranties do your reaseach.
I called about my stove that charged me a service fee scheduled Repair Pros to make the repairs. Had an appointment for yesterday 2-4 no one showed up. Called this morning to both ARW and Repair Pros and was told someone would be here today 2-4 pm at 4:06pm the manager **** called to tell me that he is going to order the part and schedule for someone to come out when it arrives. You have got to be kidding me two days wasted and they dont care! Both are the absolute worst companies to deal with hands down!!!!!!
80 bucks a month, only for 1 claim to ever be partially honored after 6 years. Every time, its some sort of loophole. The customer service is abysmal at best. You have to go through an act of congress to cancel the service. Ive had to issue a stop payment with my bank twice, in order to keep me from being charged. When you call to cancel, enjoy being on hold for hours due to difficulties, but call back and you can get right through to the claims department. This company does not deserve the rating it has, please reevaluate b... read more
I give ********** to this company, but it would not allow that! They did NOTHING but give us the round around. I literally had to call them 27 times, and our AC was out for 8 DAYS!!! They then denied the claim blaming it on maintenance when we had a leak. I would NOT recommend them to anyone! All my **************** left them too for poor service. Thank you for taking the time to share your experience.Upon reviewing your claim, wed like to clarify that the service provider determined the evaporator coil and drain line requir... read more
I give ********** to this company, but it would not allow that! They did NOTHING but give us the round around. I literally had to call them 27 times, and our AC was out for 8 DAYS!!! They then denied the claim blaming it on maintenance when we had a leak. I would NOT recommend them to anyone! All my **************** left them too for poor service.
The deny all claims, charge extra to just open a claim. This company is obviously a scam. They transfer you multiple times to frustrate the customer. Depending on who answers the phone, some people will tell you the claim is covered but eventually you will get an email stating it was denied. Thank you for reaching out. After reviewing our records, we were unable to locate an active or previously canceled account under your name. Its possible that your message may have been intended for a different company with a similar name... read more
The deny all claims, charge extra to just open a claim. This company is obviously a scam. They transfer you multiple times to frustrate the customer. Depending on who answers the phone, some people will tell you the claim is covered but eventually you will get an email stating it was denied.
ARW sent a vendor to diagnose my broken AC unit, and they claimed the issue was a failed compressor and coilconveniently parts they said arent covered. I was suspicious, so I hired two independent **** companies to assess it. Both confirmed that the issue was not what the warranty companys vendor ********** seems clear the company is using inaccurate diagnoses from their vendors to avoid paying for repairs. I believe this is deceptive and done in bad faith.
Frequently asked questions about ARW Home
How is ARW Home rated?
ARW Home has a 3.4 star rating with 2,444 reviews.
When is ARW Home open?
ARW Home is open now. It is open 24/7.