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ARW Home

4.8

About this business

Why Choose ARW Home? Being a homeowner may already be expensive and unpredicted breakdowns can be very costly. ARW Home, formerly known as American Residential Warranty, protects what your home insurance does not. With a home warranty plan, you are covered in the event of major system and appliance failures for a fraction of the average repair cost. Protect your home and budget from the unexpected while enjoying the convenience and peace-of-mind of using our trustworthy network of pre-screened technicians. We serve hundred... read more

Location details

901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States

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4.81,333 reviews
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Jerry W's profile image
Jerry W 
2 years ago

I had to call ARW twice and both times someone called and set a time to be here! Each time the repairmen fixed the problem, and made sure we were happy with the service. I trust ARW to be there if something goes wrong. 

PRABHAT B's profile image
PRABHAT B 
2 years ago

I switched to American Residential Warranty (ARW) and experienced great customer services. The team organized a fast tracked response and my equipment was attended in less than 24 hours! Amazing response time and moreover the agents also advise on cost optimization opportunity- a great way to realize lowest lifecycle cost. Thank you ARW team!! 

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Joseph D 
3 years ago

So far Everyone of my service calls have been handled with care and Fast Service. I have only had to call back one time and that was when a A/C repair company from out of my County did not show up or answer my phone calls. But I was able to get my Local A/C repair Company to come out and fix things that day, and American Residential Warranty's people took care of everything. AAA++++ 

Business response:

Hi Mr. ******* Thank you for taking the time to leave a review. We are pleased to hear you had a pleasant experience during your claims process. We thank you for choosing ARW and look forward to continuing to protect your home in the future. Sincerely, ARW Home Services 

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Sue M 
3 years ago

ARW made every effort to resolve my plumbing problem. Thank you. 

Business response:

Hi Sue, Thank you for taking the time to leave a positive review. We appreciate the feedback and it is vital in the continuous improvement of our business processes. We look forward to continuing to protect your home in the future and thank you for choosing ARW. Sincerely, American Residential Warranty 

Diane J's profile image
Diane J 
3 years ago

Good service. Would be perfect if service could be provided within 24 hours. It takes 2-3 days before issues are addressed. With heating and cooling most problems are urgent. 

Business response:

Hi Diane, Thank you for taking the time to leave us a positive review. We are so pleased to hear that you had a wonderful experience during your claims process. We appreciate your feedback and it is vital for the improvement of our business processes. Thank you for choosing American Residential Warranty to continue protecting your home. Sincerely, American Residential Warranty 

Lydia G's profile image
Lydia G 
3 years ago

I just wanted to say, My air conditioner wasn't cooling so I called ARW on a Friday evening and No one answered. So I called on of our local companies and they came the next day and got me up and running. So Monday I called ARW and explained the situation and that I wanted to be reimbursed for having to pay out of pocket, I uploaded all documents to the email address that I was told to do!! And of course it wasn't the place that it needed to go but after a few calls to follow up I finally was directed to the right place It t... read more

Business response:

Hi Lydia, Thank you for taking the time to leave a review on your recent claims experience! We appreciate your feedback and we are so pleased we were able to assist during your claims experience and were able to turn it around for you. We look forward to continuing to protect your home in the future. Thank you for choosing ARW! Sincerely, American Residential Warranty 

Vicki J's profile image
Vicki J 
3 years ago

Every time I call they have the right people.. I'm new to this so they have a list of quality companies, there when you need them. 

Business response:

Hi Vicki, Thank you for taking the time to leave a positive review. We are so pleased to hear that you are satisfied with our services and our service providers. We look forward to continuing to protect your home, now and in the future. Thank you for choosing American Residential Warranty. Sincerely, American Residential Warranty 

Theresa W's profile image
Theresa W 
3 years ago

Best Warrenty I ever had as soon as I called the repair guy was at my door to fix my problem! Excellent service, if I can give them Ten stars I would 😊 

Business response:

Hi Theresa, Thanks for your review! We appreciate your feedback. We look forward to continuing to work with you and serve your home warranty needs. Thank you for choosing American Residential Warranty. Sincerely, American Residential Warranty 

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Debbie D 
3 years ago

I callled about my stove. They gave me an appointment for vendor to come out and check. Vendor called ahead and was there on time. Took no time to find issues. Had to order parts for repair. Parts was delivered to me directly in a timely manner. Vendor came back and replaced parts in little time. I am now using my oven and completely satisfied. Thanks American Warranty. You really came through for me. 

Business response:

Hi Debbie, Thank you for taking the time to leave a review. We value your feedback. We are so pleased to hear that you have had a wonderful claims experience and look forward to continuing to protect your home. Thank you for choosing American Residential Warranty. Sincerely, American Residential Warranty. 

Frequently asked questions about ARW Home

How is ARW Home rated?

ARW Home has a 4.8 star rating with 1,333 reviews. 

When is ARW Home open?

ARW Home is open now. It is open 24/7.