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ARW Home

3.5

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Location details

901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States

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3.52,738 reviews
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Carolyn B's profile image
Carolyn B 
3 months ago

Was very pleased with ********* a job well done. A great asset to the company. 

Business response:

Thank you for taking the time to share your feedback. Were very pleased to hear that ***** provided you with such a positive experience. She truly is a valued member of our team, and we appreciate you recognizing her efforts.Your kind words will be shared with ***** and our team. Thank you for choosing ARW. 

Anthony T's profile image
Anthony T 
3 months ago

Will did a great job updating my account today. His service was fast and accurate. 

Business response:

Thank you for taking the time to share your feedback. Were glad to hear that Will was able to assist you and that your account update was handled quickly and accurately.We appreciate you recognizing his efforts and will be sure to share your kind comments with Will and our team. Thank you for choosing ARW. 

Harmony R's profile image
Harmony R 
3 months ago

I have been dealing with a tough situation lately, and the attentiveness and understanding of Will from ARW insurance really helped me out. 

Business response:

Thank you for taking the time to share your experience. Were sorry to hear that youve been going through a difficult situation, but were very glad that Will was able to provide the attentiveness and understanding you needed.Providing supportive and helpful service to our customers is very important to us, and we appreciate you recognizing ***** efforts. Your feedback will be shared with him and our team.Thank you for choosing ARW. 

Duane S's profile image
Duane S 
3 months ago

Have always been there for me and my home, nobody I trust more 

Business response:

Thank you for your kind words and for taking the time to share your experience. We truly appreciate your trust in ARW and are glad to hear that our team has been there for you and your home when you needed us.Your confidence in our service means a great deal to us. Thank you for being a valued ARW customer. 

Devon T's profile image
Devon T 
3 months ago

***** was a nice person answering all my questions she was awesome 

Business response:

Thank you for taking the time to share your feedback. Were very glad to hear that ***** was able to assist you and answer your questions. Providing helpful, friendly service is very important to us, and we appreciate you recognizing her efforts.We will be sure to share your kind words with ***** and our team. Thank you for choosing ARW. 

Titana H's profile image
Titana H 
3 months ago

Will was amazing to speak with and very understanding. Thank again 

Business response:

Thank you for your 5-star review! We're so glad to hear that Will was amazing to speak with and very understanding. We truly appreciate your feedback and will be sure to share your kind words with Will. Thank you again! 

Nancy R's profile image
Nancy R 
3 months ago

I spoke with ***** she was very sweet she handled the call very well, very genuine and very friendly.Great job 

Business response:

Thank you for your 5-star review! We're so glad to hear that ***** was sweet, genuine, and friendly, and that she handled your call so well. Providing a positive experience for our customers is very important to us, and we truly appreciate you taking the time to share your feedback. Well be sure to pass along your kind words to *****. Great job recognizing her efforts! 

Henny S's profile image
Henny S 
3 months ago

called in because I had a problem with my billing. I spoke to a young woman named ****** she was a delight to talk to. Very helpful & understanding. She took her time to help me out. She explained everything. Also, The employees speak understandable perfect English! THAT I LOVED!!! You have a fantastic employee there. DO NOT get rid of her; shell be climbing that ladder of success & a fantastic asset for your company! God bless her! 

Business response:

Thank you for taking the time to share your feedback with us! We're glad to hear that ****** was such a delight to speak with and that she took the time to help resolve your billing concern while clearly explaining everything. Providing helpful, understanding, and professional service is very important to us, and its wonderful to know ****** made such a positive impression.We truly appreciate your kind words and will be sure to share your feedback with ****** and our team. Thank you again for recognizing her efforts! 

STEPHEN M's profile image
STEPHEN M 
3 months ago

***** was warm friendly and amazing. Her energy was contagious. She's an absolute asset to your team and should be acknowledged by her manager and supervisor as an example of a good customer service representative. She was respectful, knowledgeable, courteous, charismatic and funny. My most refreshing and enjoyable experience with customer service in a long time. Thank you and I will continue to do business with ARW as long as they have representatives like ***** on staff. She was delightful. 

Business response:

Thank you so much for your outstanding 5-star review! Were thrilled to hear about your wonderful experience with *****. Its great to know that her warm, friendly, and energetic approach made such a positive impression. Providing respectful, knowledgeable, and enjoyable service is exactly what we strive for, and were proud to have team members like ***** who truly embody that commitment.Your kind words mean a lot, and we will absolutely share your feedback with ***** and her management team. Thank you for taking the time to r... read more

Frequently asked questions about ARW Home

How is ARW Home rated?

ARW Home has a 3.5 star rating with 2,738 reviews. 

When is ARW Home open?

ARW Home is open now. It is open 24/7.