This profile has been claimed by the business owner or representative.
ARW Home
- Home & Rental Insurance
- Boca Raton, FL
About this business
Location details
901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States
Get directions
Losandra was great at ***************** She answered all my questions and answered the phone quickly too. She also helped lower my monthly payment. She is awesome. Thank you very much ??.
Business response:
Thank you so much for taking the time to share your experience! Were thrilled to hear that ******** provided quick, helpful service and was able to answer all your questions while also assisting with lowering your monthly payment. We truly appreciate your kind words and are glad she could make a positive impact. Please dont hesitate to reach out if we can help with anything else in the future.
Will helped me with all my issues. He was efficient as well as polite. Great experience
Business response:
Thank you for your kind review! Were happy to hear that Will was able to assist with all of your concerns and that his efficiency and professionalism made for a great experience. We appreciate you taking the time to share your feedback and are glad we could help.
I worked with Will on the phone and he was able to take care of everything needed and was very friendly. Thanks
Business response:
Thank you for taking the time to share your experience! Were glad to hear Will was able to take care of everything you needed and provide friendly, helpful service. We truly appreciate your kind feedback and the opportunity to assist you.
Agent was empathetic and this made me feel human and heard.
Business response:
Thank you for your 5-star review! Were glad to hear that our agents empathy helped you feel heard and valued. Providing compassionate, human-centered service is very important to us, and we appreciate you taking the time to share your experience.
***** was wonderful knowledgeable professional helpful joyful and helped me with everything I needed . Thanked me for being a valuable customer since 2018 . Its always just a blessing to receive help from a person you can tell enjoys their job !
Business response:
Thank you so much for your wonderful 5-star review! Were delighted to hear that ***** provided such knowledgeable, professional, and joyful assistance and took great care of everything you needed. It truly means a lot to know you felt valued as a customer since 2018, and were grateful for your continued trust. Well be sure to share your kind words with Karenshell be thrilled to know her passion and dedication made such a positive impact.
I enjoyed speaking with ***** *. today! She was very kind and easy to speak with. Although I could not afford the offer to increase my coverage with ARW, I felt my concerns were heard and seen by her. Thank you all ??
Business response:
Thank you for your kind 5-star review! Were happy to hear that ***** was kind, easy to speak with, and made you feel heard during your call. Even when changes arent the right fit, we truly value the opportunity to address your concerns and provide thoughtful support. We appreciate you taking the time to share your experience and thank you for being part of the ARW family.
Will was very informative and was very patient and helpful. Thanks
Business response:
Thank you for taking the time to share your experience! Were glad to hear that Will was informative, patient, and helpful in assisting you. We appreciate your kind feedback and value your trust in ARW. Please dont hesitate to reach out if we can be of further assistance in the future.
***** with billing department. Reached out with billing questions. Issue Resolved and per record. Great professionalism Much needed with live person. Grateful for the customer service.Thank you
Business response:
Thank you for your 5-star review! Were glad ***** from our ****************** was able to assist you with your billing questions and resolve the issue as noted. We appreciate your kind words about her professionalism and are grateful you took the time to share your experience. Providing helpful, live customer support is important to usthank you for choosing ARW.
Will has been very helpful in my confusion of different plans and payments.
Business response:
Thank you for your 5-star review! Were happy to hear that Will was able to help clarify the different plans and payments and make the process easier to understand. We appreciate your feedback and your trust in ARWplease let us know if we can assist you with anything else.
Frequently asked questions about ARW Home
How is ARW Home rated?
ARW Home has a 3.4 star rating with 2,615 reviews.
When is ARW Home open?
ARW Home is open now. It is open 24/7.