ARW Home

3.5

Home & Rental Insurance
Boca Raton, FL

About this business

Insurance Home & Rental Insurance

Location details

901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States

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3.52,754 reviews

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Faith G

2 months ago

Very helpful very knowledgeable she is a good karen love doing business with her

Business response:

Thank you for the wonderful feedback! Were so glad to hear that ***** was helpful and knowledgeable, and that you enjoy working with her. Providing a positive and reliable experience is what we strive for, and its great to see that reflected in your interaction.

Addie M

2 months ago

My experience with your representative ***** was very pleasant. She was courteous, and efficient. and she took care of all my issues.

Business response:

Thank you for taking the time to share your experience!Were pleased to hear that ***** provided courteous and efficient service and was able to address your concerns. Delivering a smooth and professional experience is something we strive for, and its always great to see our team recognized.We appreciate your feedback and your business, and were here whenever you need us.

Autumn B

2 months ago

***** was wonderful and very helpful. Got my payments done super fast!!

Business response:

Thank you for taking the time to share your experience!Were pleased to hear that ***** provided you with prompt and helpful service. Delivering efficient and supportive assistance is something we take great pride in, and its always rewarding to see our team recognized for their efforts.We appreciate your business and look forward to continuing to support you whenever you need us.

Heather K

2 months ago

I have had an open claim for months with ARW. They are very slow and so hard to get ahold of. When I signed up for this I had asked for full coverage on my plan. Come to find out that isnt what Ive been paying for and now they wont pay to replace my unit, nor can I cancel without having to pay them almost 1k. I understand I messed up not verifying the information on my end. However, I think its screwed up to take advantage of someones trust. I trusted that I was being given what I asked for and now Im screwed! Angry isnt eve... read more

Business response:

Thank you for your feedback.Our records reflect that your claim was reviewed and handled in accordance with the Terms and Conditions of your plan, including applicable coverage limits. After evaluation, options were provided and a resolution was reached.Coverage, cancellation terms, and any applicable fees are outlined in the agreement and vary based on the plan selected.We remain available to assist should you have any additional questions.

Christian H

3 months ago

********* was awesome. I goofed the process and she was able to straighten everything out and get me taken care of.

Business response:

Thank you so much for your kind words! Were glad to hear that ********* was able to step in, get everything sorted out, and take great care of you. We truly appreciate you taking the time to share your experience!

Jacqueline J

3 months ago

Ms ***** was very polite and professional and respectful and made my day with so much kindness and we need more *** like her in the world

Business response:

Thank you for your kind words and for taking the time to share your experience.Were so pleased to hear that Ms. ***** made such a positive impact on your day. Providing polite, professional, and genuinely caring service is what we strive for, and its wonderful to know she delivered that level of support.We truly appreciate your feedback and will be sure to share your comments with her.Sincerely, ARW Home

Marsha B

3 months ago

The representative I spoke to was fantastic. She was pleasant and very informative. She asked very detail questions to help ensure I got the coverage I needed for my home. THANK YOU

Business response:

Thank you for taking the time to share your experience with us.Were very glad to hear that your representative provided you with excellent service and took the time to ensure you received the coverage that best fits your needs. Delivering clear, helpful, and attentive support is very important to us, and its great to know that reflected in your interaction.We truly appreciate your feedback and your trust in ARW Home.Sincerely, ARW Home

Momo C

3 months ago

Very good customer service, she listens to the customers and explains in details what what they cover

Business response:

Thank you for your 5-star review! Were so glad to hear that you received very good customer service and that our representative took the time to listen and clearly explain your coverage in detail.We truly appreciate your feedback!

Joshua M

3 months ago

***** was very helpful and polite. She helped me update my information and was very informative. Thank you

Business response:

Thank you for your 5-star review! Were so glad to hear that ***** was helpful, polite, and informative while assisting you with updating your information.We truly appreciate your kind words and thank you for choosing ARW Home!