ARW Home

3.5

Home & Rental Insurance
Boca Raton, FL

About this business

Insurance Home & Rental Insurance

Location details

901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States

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3.52,706 reviews

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Sam K

2 months ago

Will was very helpful in updating my payment method today.

Business response:

Thank you for taking the time to share your feedback. Were glad to hear that Will was able to assist you and make the process of updating your payment method smooth and helpful. We appreciate your kind words and will be sure to share your recognition with him. Thank you for choosing ARW!

Lonsdale M

2 months ago

5 stars Karen was very professional and understanding also very knowledgeable about her job as well as informative.

Business response:

Thank you for your 5-star review!Were so glad to hear that ***** provided you with professional, understanding, and knowledgeable service. Delivering clear and informative support is something we truly strive for, and its great to know she made your experience a positive one.We appreciate you taking the time to share your feedback and will be sure to pass along your kind words to *****.

Rodger W

2 months ago

***** was very knowledgeable and very helpful with my issue.

Business response:

Thank you for sharing your feedback. Were glad to hear that ***** was knowledgeable and able to assist you with your issue. We appreciate you taking the time to recognize her efforts and will be sure to pass along your kind words. Thank you for choosing ARW!

Jason G

2 months ago

Excellent customer service and support guy listened to our concerns

Business response:

Thank you for taking the time to share your feedback. Were glad to hear that our team was able to listen to your concerns and provide you with excellent customer service and support.Your feedback is appreciated, and were pleased to know that your experience was a positive one. Thank you for choosing ARW.

brenda g

2 months ago

I would like to leave this review for ***** the good ***** ***** was so understanding and so polite and so sweet. I really dont think ***** for her understanding. I have been getting lots of phone calls and not one person took it in consideration to understand my situation, I told ***** that I had my card fraud and nobody took the time to put it into the notes. I asked ***** to do that for me and she did. I really do appreciate *****. She was so thoughtful again and very understanding and really took my feelings into conside... read more

Business response:

Thank you for taking the time to share your experience. Were very glad to hear that ***** was able to assist you with such care and understanding. Providing thoughtful and attentive service is very important to us, and its wonderful to know that ***** took the time to listen and address your concerns.We appreciate you recognizing her efforts, and we will be sure to share your kind feedback with ***** and our team. Thank you again for your thoughtful review and for being an ARW customer.

Erica L

2 months ago

***** was excellent she was very nice and helpful with all my needs!! She also my day with her sense of humor

Business response:

Thank you for taking the time to share your feedback. Were very glad to hear that ***** was able to assist you and make your experience a positive one. Its great to know that her helpfulness and sense of humor brightened your day.We appreciate you recognizing her efforts and will be sure to share your kind words with ***** and our team. Thank you for choosing ARW.

Chasity V

2 months ago

Karen was very nice and sweet as well as understandable you get too many people like that over the phone

Business response:

Thank you for taking the time to share your feedback. Were very glad to hear that ***** provided such a positive experience. Her kindness and understanding are qualities we truly value in serving our customers.We appreciate you recognizing her efforts and will be sure to share your kind words with ***** and our team. Thank you for choosing ARW.

Carolyn B

2 months ago

Was very pleased with ********* a job well done. A great asset to the company.

Business response:

Thank you for taking the time to share your feedback. Were very pleased to hear that ***** provided you with such a positive experience. She truly is a valued member of our team, and we appreciate you recognizing her efforts.Your kind words will be shared with ***** and our team. Thank you for choosing ARW.

Anthony T

2 months ago

Will did a great job updating my account today. His service was fast and accurate.

Business response:

Thank you for taking the time to share your feedback. Were glad to hear that Will was able to assist you and that your account update was handled quickly and accurately.We appreciate you recognizing his efforts and will be sure to share your kind comments with Will and our team. Thank you for choosing ARW.