ARW Home

3.5

Home & Rental Insurance
Boca Raton, FL

About this business

Insurance Home & Rental Insurance

Location details

901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States

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3.52,754 reviews

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Brock A

4 months ago

***** was super helpful and friendly! She took care of what I needed help with quickly and efficiently.

Business response:

Thank you for taking the time to share your experience. We are very pleased to hear that ***** was able to assist you quickly and efficiently. Providing friendly and helpful service is very important to us, and we appreciate you recognizing Karens efforts. Thank you for being a valued customer of ********************.

Denise S

4 months ago

Thank you Will for taking the time correct an error on my account from yearly auto pay to monthly. I really appreciate the time.

Business response:

Thank you for your kind review!Were happy to hear that Will was able to assist in correcting your account and ensure it was updated to the billing option that works best for you. Providing attentive and efficient service is very important to us, and were glad Will delivered a positive experience.We truly appreciate you taking the time to share your feedback!

Anthony G

4 months ago

***** is amazing!! Such a wonderful spirit. Very professional and enthusiastic!

Business response:

Thank you for sharing your feedback. Were happy to hear that ***** provided you with such a positive experience. Her professionalism and enthusiasm are truly appreciated, and we will be sure to pass along your kind words. Thank you for choosing ARW!

Sam K

4 months ago

Will was very helpful in updating my payment method today.

Business response:

Thank you for taking the time to share your feedback. Were glad to hear that Will was able to assist you and make the process of updating your payment method smooth and helpful. We appreciate your kind words and will be sure to share your recognition with him. Thank you for choosing ARW!

Lonsdale M

4 months ago

5 stars Karen was very professional and understanding also very knowledgeable about her job as well as informative.

Business response:

Thank you for your 5-star review!Were so glad to hear that ***** provided you with professional, understanding, and knowledgeable service. Delivering clear and informative support is something we truly strive for, and its great to know she made your experience a positive one.We appreciate you taking the time to share your feedback and will be sure to pass along your kind words to *****.

Rodger W

4 months ago

***** was very knowledgeable and very helpful with my issue.

Business response:

Thank you for sharing your feedback. Were glad to hear that ***** was knowledgeable and able to assist you with your issue. We appreciate you taking the time to recognize her efforts and will be sure to pass along your kind words. Thank you for choosing ARW!

Jason G

4 months ago

Excellent customer service and support guy listened to our concerns

Business response:

Thank you for taking the time to share your feedback. Were glad to hear that our team was able to listen to your concerns and provide you with excellent customer service and support.Your feedback is appreciated, and were pleased to know that your experience was a positive one. Thank you for choosing ARW.

brenda g

4 months ago

I would like to leave this review for ***** the good ***** ***** was so understanding and so polite and so sweet. I really dont think ***** for her understanding. I have been getting lots of phone calls and not one person took it in consideration to understand my situation, I told ***** that I had my card fraud and nobody took the time to put it into the notes. I asked ***** to do that for me and she did. I really do appreciate *****. She was so thoughtful again and very understanding and really took my feelings into conside... read more

Business response:

Thank you for taking the time to share your experience. Were very glad to hear that ***** was able to assist you with such care and understanding. Providing thoughtful and attentive service is very important to us, and its wonderful to know that ***** took the time to listen and address your concerns.We appreciate you recognizing her efforts, and we will be sure to share your kind feedback with ***** and our team. Thank you again for your thoughtful review and for being an ARW customer.

Erica L

4 months ago

***** was excellent she was very nice and helpful with all my needs!! She also my day with her sense of humor

Business response:

Thank you for taking the time to share your feedback. Were very glad to hear that ***** was able to assist you and make your experience a positive one. Its great to know that her helpfulness and sense of humor brightened your day.We appreciate you recognizing her efforts and will be sure to share your kind words with ***** and our team. Thank you for choosing ARW.