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Aspen Dental - Kennesaw, GA
- Kennesaw, GA
About this business
Location details
1955 N Cobb Pkwy NW, Ste 110, Kennesaw, GA, 30152, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Until today we have had no issues whatsoever with Aspen dental. We have used their practice in ************ and in *******. Our current issue with the aspen dental in ********** is that my husband had bridgework done in 2023, among other services and intensive dental cleaning. No issues. Yesterday my husbands bridgework broke, and we visited an aspen dental in *******. We were told the bridgework would have to be replaced. Dental insurance however will not cover it, because you can only get the same location bridgework done ... read more
Worst dental place. Located in ************* pa the front desk lady show nothing but rude attitude whenever you talk to her. They are listed as 24hours and 7 days a week, which they are not. They had my birthday in wrong even though I asked 2 times for them to change it. They kept sending my prescription to the wrong the pharmacy. I wish I would have reviewed this comments before I went.. I don't understand how this place is till operating.
Business response:
We are unable to find this patient in our system. For us to proceed we will need the patient to provide additional information. Please provide us with a phone number or an account number. Thank you!
When I made my New Patient appointment over the phone, I made it clear that I was only interested in a basic cleaning. I was told over the phone that I would have x-rays done, and the cleaning in the same day. I went into Aspen Dental thinking I was going to get x rays and a cleaning that same day. They took a million x-rays of my teeth and was about to take more x-rays of my gums, only to be told that they wouldnt have time to give me a cleaning that day, that I would have to make another appointment to come back for a clea... read more
Unprofessional, rushed, and expensive. Set up financing and an auto debit payment plan through ***. After paying for a year with auto pay, Aspen Dental turned me into a collection agency!
Business response:
Dear *** or Madam,We are writing to acknowledge receipt of the complaint filed by Victrie **** regarding their experience at the Aspen Dental branded practice located at ******, MD which is independently owned and operated by SG Dental ***************************. Upon receiving the complaint, the office that treated the patient will initiate an internal review of the issues raised. A team member from that office will then be reaching out directly to the patient to discuss the details of the complaint and work towards a mutu... read more
I have had the worst experience ever going to this office in **********, ***First thing I had was the dentist here could not pull two of my teeth out and left them halfway in for over a week in so much pain I hated myself.Then I had to drive an hour just to get them pulled. (If I wanted to leave town I wouldn't have schedule it here)Then for months and months they messed up the insurance billing and I had dozens of inconvenient calls while working even after asking them to call after work. They actually get real ********** I... read more
Worst dentist office I have ever been to, Sumter SC Aspen Dental is terrible, despite smoking up my know for dental information, they had nothing when I arrived. Took me in the back and did nothing, I sat there 39 minutes waiting for what, I have no idea.After listening to the dentist for 39 minutes trying to get in pants of office staff, I walked out...What a waste of time, you are better off getting your uncle to work on your teeth.
Aspen Dental of Hagerstown lied to me and told me my visit was free after I clearly told them my insurance plan... then before taking x rays in their office, I asked again if the x rays were included in my first visit without any cost and they said yes... and proceeded to bill me for the x rays and the visit. They told me they had to bill me because I had a dental savings plan. ??? I did not know it was legal to flat out lie to a customer about the amount they will owe. Our world would be a sad place if any company could tel... read more
Awful customer service by the so called office manager who failed to call me back and after having my x rays analysed by my British dentist who said I had 3 minor issues and not $23,000 worth as per the kid who quoted me
For over a year, I have been working with Aspen Dental billing, as well as their local office regarding a bill of over $1,000. The local office tells me it was in error and they have fixed it and it is now paid in full. Yet, I continue to get a bill. Now, for some reason it is $543. Now, a year after the dental work, the billing **** says my insurance didn't pay their part. Yet, my insurance paid it over a year ago. When you can actually get a hold of customers service, which is seldom, they are worthless. It is always, "we ... read more
Frequently asked questions about Aspen Dental - Kennesaw, GA
How is Aspen Dental - Kennesaw, GA rated?
Aspen Dental - Kennesaw, GA has a 3.9 star rating with 1,032 reviews.
When is Aspen Dental - Kennesaw, GA open?
Aspen Dental - Kennesaw, GA is open now. It will close at 5:30 p.m.