Aspen Dental - Kennesaw, GA

Catherine Y 

on BBB

a year ago

I do not like the place or some of the people in it. They get you in and get you started and when you come back its like they dont want to finish what they started. I was told to leave. All I needed was dentures replaced! Hard job 

Jordan G 

on BBB

a year ago

Any positive review is fake. This company needs to shut down. They start with a deep cleaning for 3k, then try and dig every dollar out of your pocket after that. Go somewhere else. 

Maurica A 

on BBB

a year ago

My husband made an appointment for me and we both received and confirmed the confirmation email that they sent to both of us. I was not a new patient although its been a few years since Ive been to Aspen. I have broken teeth and need help desperately but when I arrived for my appointment I was told I didnt have one because no one spoke to me verbally. I have the email confirming my appointment. My husband took off work to take me and we drove almost an hour to get there. I am disabled so we cannot afford for my husband to mi... read more

Marie P 

on BBB

a year ago

Aspen Dental is not a good practice. Callers can't reach any location by phone and the final experience with this practice was today. My son is a return patient. He walked in to be seen as a follow up from ER as directed on his discharge from yesterday and was told he will be seen 3/14 which is 10 days later. Immediately called another practice and received an appt for tomorrow morning. Quality of Life is clearly not considered by Aspen. They will be out of business if they do not make any changes. 

Heather H 

on BBB

a year ago

Back in December of last year I made the decision to get aligners for my teeth because I was having a lot of issues that they would solve. As they are not cheap if was a fairly big decision for my family. When I started my aligners I had a cavity that I was charged for when I paid for my aligners. Now I was in that office once a month for over 6 months under their care. Which means if anything was wrong with my teeth surely the associates there would have seen and taken care of during those many appointments, right? No, so w... read more

Francis M 

on BBB

a year ago

I am not impressed with Aspen dental at all!! I received Dentures from Aspen ********* ** facility, they are horrible the dentures are cutting my gums so I cant wear them on top of the front teeth are huge and I look like a donkey. I called to see if I could get in to see someone on 2-21-24 I was told no due to over crowding for that day. I have left messages with no return call. The dentures are horrible I was told not to soak them so so how am I to clean them? I cant eat solid foods with them in I am so disgusted. I called... read more

ted j 

on BBB

a year ago

Not recommended! Tried to add charges 18 months later. Had to file a dispute to get it removed. 

Carissa C 

on BBB

a year ago

I receive service in June 2023, went back in July of 2023 to start my dental treatment and have extraction . At my visit I was told my replacement would be in two week after my extraction top & bottom. Go back in two week, the top was ready but I was told they never said anything about the bottom. After going back and forward for almost *************************************************** the bottom for free. After the bad service I received, I decided not to return. I had already took out a loan to have more procedures done ... read more

Kate G 

on BBB

a year ago

This was one of the most devastating experiences of my life. I wish that I could rate zero stars. To start my experience off My appointment was at 1 PM and they did not call me back until a quarter after 2 PM. They say that they accept all insurances or work with all insurances, which they absolutely do not. Then they make you feel like you will be able to get this great smile and theyre willing to work with you regardless of whatever obstacles may arise, and they get your hopes up just to be shot down once you enter into th... read more