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Aspen Dental - Rochester, NH
- Rochester, NH
About this business
Location details
160 Washington St Ste 603, Rochester, NH, 03839, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
RecommendedThey pulled a tooth did two fillings and cleaned my teeth. I hate dentist but the team was amazing. My mouth has never felt better. The whole team was very nice. I highly recommend them
Business response:
I'm happy to hear that, Keith. Thanks for sharing! - Dawn, ADMI
Aspen Dental has lost paperwork and made reschedules to an appt twice now. If not the ONLY in-network provider for the insurance, wouldn't be back. Infection not being treated seriously. Shame on Aspen Dental.
Business response:
I'm really sorry to hear that, Karen. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
They need to read the chart before scheduling an appointment. Then they would see that other work needs to be done first. i scheduled this appointment three weeks ago but no one bothered to check until I got there. This is not my first unpleasant experience where they didn't tell me everything up front. Now I have to wait two more weeks.
Business response:
We appreciate your feedback. Thank you for taking a moment to let us know about the experience you had during your visit. - Michelle, ADMI
Complete waste of time, very unprofessional, all they care about is money. My husband needed a tooth pulled and specifically stated that reason when making the appointment. Dentist refused to pull the clearly abscessed tooth, said go to ER if pain is that bad (ER can’t pull teeth) and then tried to get an $8,000 deposit for dentures and reschedule to pull all teeth at a later time. He was not there for dentures. All he wanted done was one tooth pulled and they refused. All they are after is how much money they can make off y... read more
Business response:
Hi Sara, I’m really sorry that your experience didn’t live up to expectations. Aspen Dental practices do try to ensure their prices meet or beat market prices. If you would like to discuss the care plan you received during your visit, or if you need any additional care in the future, the team and I would still be happy to try to help. – Michelle, ADMI
this is the worst dentist that I have ever been to. they are unprofessional and rude. they charged me for things that I didn't even get done, then told me that it was "taken care of" then weeks later told me that if I didn't pay they would send it to collections. DON'T WASTE YOUR TIME OR MONEY HERE.
Great experience at my appointment yesterday. The office manager was very helpful & professional. The girls in the office went above and beyond!! I would highly recommend anyone to the Rochester office!! The dentist was also personable and professional. Thank all of you for a job well done!! Looking forward to coming back!!!
Business response:
Thank you for your kind words of encouragement Carolyn! Satisfaction is very important to Aspen Dental practices! Annette, ADMI
I’ve called to guys 5 times to no avail, spoke with you guys yesterday with multiple abscess teeth & an infection, and expressed the importance of being on antibiotics before my daughter is born, and have YET to receive a call back or even an answer at your office when it’s so clearly open, I’ve been walking around with this infection for MONTHS now but because I don’t have a down payment on a HOUSE I can’t receive any actual help, MIND blowing
My wife made an appointment to have teeth extracted after he initial consult. We go back to the room, dentist sticks the needle in her gums, and starts extracting before shes even numb! They got 1 tooth out, that's it! She called it quits. My wife was crying, and her whole body was shaking from the pain. The dentist was rude, and unprofessional at best. We go back out front, they refunded us 194.40 out of the 212 we originally paid, and then they decided to offer to have us pay for oral surgery with sedation. That was 373.20... read more
Business response:
Thank you for sharing, we value your feedback. If you have any questions or concerns please call me at (844) 296-0187 ext. 201768 I will be happy to assist you. — Ashlee, ADMI
When going in for the first time I was very disappointed that they wanted to schedule another appt. after my exam when they could have done what needed to be done right then and there. Their excuse was just to make sure I could pay for services. Horrible business, Nice staff. Will not go there again. Waste of time!!!
Frequently asked questions about Aspen Dental - Rochester, NH
How is Aspen Dental - Rochester, NH rated?
Aspen Dental - Rochester, NH has a 4 star rating with 738 reviews.
When is Aspen Dental - Rochester, NH open?
Aspen Dental - Rochester, NH is closed now. It will open tomorrow at 8:00 a.m.