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AUTOPAY

4.5

About this business

Location details

8055 E Tufts Ave, Denver, CO, 80237, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.521,560 reviews
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Credit Karma Member 
10 months ago

AutoPay Refinance Loan process- Recommended by CK Applied through Credit Karma because of my approval rating, got approved and was receiving texts and emails regarding status then I was asked to submit Documentation. Forwarded my documentation and then the communication stopped. I heard nothing else, so I called and then was told that I needed to pay then $10k because my car is worth less than what I owe. I asked why this wasn’t communicated via text or email like they’d been doing up until this point and the Customer servic... read more

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Credit Karma Member 
10 months ago

Just awful Customer experience. Awful. Worse customer service I've ever had with a lender and I'm 861 years old, lots of loans. Asaad, where somewhat professional, completely inept. Awful experience. Won't use autopay ever again. 

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Credit Karma Member 
10 months ago

Regina Process was very quick and efficient. Megan is wonderful 

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Credit Karma Member 
11 months ago

Cheesy outfit, scam rates, CK should dump them Terrible lender, have a high 700's scores and was offered higher rate than I currently have, just wanted to try to get me to take lower payments with a HIGHER interest and now have a hard pull on my report for nothing but scam hassles, DO NOT APPLY 

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Credit Karma Member 
11 months ago

Offered me more expensive loan than current Keep in mind, I’m current on my auto loan, just have a fairly high rate, and I was exploring refinancing options, and I am not in financial distress, this was ONLY to try to save money on interest. First of all, this company makes you talk to them several times on the phone, asks you the sam(e questions on multiple calls - why? Unclear. Then after all the rigamarol and 4 phone calls later, they have the AUDACITY to come to me with a loan that is 1) higher monthly payment 2) a year ... read more

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Credit Karma Member 
11 months ago

Scam alert SCAM alert! They took a deposit from me and will not return it. Advertised one rate, pre approved for another then gave deposit and they tried to raise the rate after collecting deposit. I cancelled and asked for a refund and they are ghosting me. $600 loss/theft 

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Credit Karma Member 
11 months ago

I’d give 0 starts if I could. Applied Aug 20th. Several non returned calls from my customer service person named Rebecca. Finally around first week of sept she called and was approved and went over the loan terms. Got the paperwork. Made special arrangements to get it back to her ASAP including my title. Sept 17th she calls and said my application was EXPIRED and needed permission for another hard pull. Stupidly I said yes….never heard from her again. OCT 10 I called and said send me my title back I am done. They sent it bac... read more

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Credit Karma Member 
11 months ago

Not the best I've dealt with They don't even come close to what they offer. On Credit Karma it said my APR would go down to a 8.7% interest and when I put in an application they come back at 16% interest almost double my loan life . And not even saving $100 a month on my payments 

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Credit Karma Member 
11 months ago

Absolute Joke Advertised that they could refi my vehicle at 4.94% from my 7% rate, only to offer me 6.8, after I refused they lowered it to 6.3.. absolute joke, benefits do not outweigh the cost. 10/10 do not recommend. Jessica was polite and kind, I hope she finds a more reliable company to work for. 

Frequently asked questions about AUTOPAY

How is AUTOPAY rated?

AUTOPAY has a 4.5 star rating with 21,560 reviews. 

When is AUTOPAY open?

AUTOPAY is closed now. It will open tomorrow at 7:00 a.m.