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Bay Alarm Medical

4.9

About this business

Bay Alarm Medical For over 70 years, Bay Alarm Medical’s singular mission has been to protect the most important things in life – family, health and independence. We pride ourselves in providing the best senior life-saving alert systems in the nation. Our clients are fully protected with industry-leading medical alert technology and backed by one of the country's most reliable, USA-based, 24-hour medical alarm emergency call centers. 

Location details

1140 Galaxy Way, Suite #150, Concord, CA, 94520, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 6:00 p.m.
Tue6:00 a.m. to 6:00 p.m.
Wed6:00 a.m. to 6:00 p.m.
Thu6:00 a.m. to 6:00 p.m.
Fri6:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:30 p.m.
Sun8:00 a.m. to 4:30 p.m.
4.913,450 reviews
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HalfNorsk's profile image
HalfNorsk 
3 years ago

Ive been a service tech for similar alarm systems, so I knew this was an extremely affordable deal. The connection, when weve tested (monthly) is sometimes a bit funky, and wait times with the billing office are lengthy. But the price is too good to pass up. 

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Marian 
3 years ago

Most recently,My telephone modem went out, therefore I had no alarm system, they were very patient with me and helpful in advising me how to reset the system. I did have to use my alarm in an emergency, there was no hold time, they contacted 911, and stayed on the phone with me and kept me calm until the ambulance arrived and contacted my daughter. I have recomended them to many of my friends. Hub 

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Patricia K 
3 years ago

Very professional this time. A few weeks Ago yeah I had called and it was like nobody answering the phones. There was a recording that had come out and said like your number 30 in line waiting for them to answer the phone and then it would come back and say that Im number 37 was like wait whats going on. I was thinking of just going with a different company but the gentleman that called me back today was very nice very professional so thats why I will stay with Bay Alarm 

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Susan M 
3 years ago

Great company! They answer quickly and are always helpful. The system is well made and I feel so safe knowing they are there if I need them. 

Eric P's profile image
Eric P 
3 years ago

Phone rep was very helpful. Took the time to answer all my questions and clear up all issues 

Kathryn S's profile image
Kathryn S 
3 years ago

My mother used Bay Alarm Medical for a few years before her passing. There were several times she needed help and they were responsive and truly life savers. I am very thankful for their service. 

Jay G's profile image
Jay G 
3 years ago

******* answered my questions and solved the problem. I was able to resolve the problem on the phone without multiple calls. 

Thomas T's profile image
Thomas T 
3 years ago

******* was very patient and helpful in setting up the system. 

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robert p 
3 years ago

Excellent service and phone calls are answered and issues quickly resolved. 

Frequently asked questions about Bay Alarm Medical

How is Bay Alarm Medical rated?

Bay Alarm Medical has a 4.9 star rating with 13,450 reviews. 

When is Bay Alarm Medical open?

Bay Alarm Medical is closed now. It will open tomorrow at 6:00 a.m.