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Bay Alarm Medical

4.9

About this business

Bay Alarm Medical For over 70 years, Bay Alarm Medical’s singular mission has been to protect the most important things in life – family, health and independence. We pride ourselves in providing the best senior life-saving alert systems in the nation. Our clients are fully protected with industry-leading medical alert technology and backed by one of the country's most reliable, USA-based, 24-hour medical alarm emergency call centers. 

Location details

1140 Galaxy Way, Suite #150, Concord, CA, 94520, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 6:00 p.m.
Tue6:00 a.m. to 6:00 p.m.
Wed6:00 a.m. to 6:00 p.m.
Thu6:00 a.m. to 6:00 p.m.
Fri6:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:30 p.m.
Sun8:00 a.m. to 4:30 p.m.
4.913,450 reviews
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Mike C's profile image
Mike C 
3 years ago

Always pleased with the quick ************************** provided by Bay Alarm. 

Edward S's profile image
Edward S 
3 years ago

Couldnt be happier with the product and sales support. Everything installed and worked as advertised. Very simple setup and component customization was a plus. Thank-you for the added piece of mind for the care of my mother. 

Van's profile image
3 years ago

Top people helping with all kinds of needs.A great company to do bussiness with. 

Laurie S's profile image
Laurie S 
3 years ago

A custom service represented help me more than the sales person he went through everything with me and made me feel at ease! Should have more customer service representative as the one I spoke with And they should make sure they dont loose him, In my opinion he deserves a promotion????? 

Helene F's profile image
Helene F 
3 years ago

I just spoke with ****** who answered aii my questions with clarity and honesty. I feel safe having Bay Alarm as my health watchdog. If you need them they are right there. I'v had my sister and neighbor upon my recommendation join in with them as well. Thank you all. ****** F 

Shirley W's profile image
Shirley W 
3 years ago

Bay Alarm Medical Alert has met all our family's needs to help us achieve peace of mind regarding the care of our elderly father. The customer service reps are knowledgable, friendly, and thorough. It's a great relief to know that every detail is in order if our father has any emergency needs when he's home alone. 

Steven S's profile image
Steven S 
3 years ago

While the setup and initial testing was fine, the fax number for return of profile was never picked up and thus I had to scan and email it in. In addition the next day I received a fololow up that was not at all clear and was addressed to one of my contacts rather than me. 

Alice C's profile image
Alice C 
3 years ago

************************ rep have been so helpful. I tried my emergency button upon receipt of my device and the monitor was immediately talking to me, courteous, and checked my location to be sure the *** was working properly. So far, I am impressed. 

Carol F's profile image
Carol F 
3 years ago

I have had m service for three months now and am pleased. Any time I needed to speak to someone They have been knowledgeable and hepful. Since I have yet to need emergency assistance I have no comments obn that service. However there have been a couple times when I have et off the alarm by mistake and the response was quck. I would definitely recommend this company. 

Frequently asked questions about Bay Alarm Medical

How is Bay Alarm Medical rated?

Bay Alarm Medical has a 4.9 star rating with 13,450 reviews. 

When is Bay Alarm Medical open?

Bay Alarm Medical is open now. It will close at 6:00 p.m.