bel Furniture San Antonio

Katevious L. 

on Yelp

10 years ago

Very traditional style of furniture. Most of it has a very cheap look to it and a price to match. So if you're looking for a steal it may be found here. Their sales seem to be major discounts over the original price. The store has a show room that is quite large and they also have items listed online. 

Madeline W. 

on Yelp

3 weeks ago

BUYER BEWARE! Do not waste your time with this cheap low quality furniture. They lied to me throughout the entire process trying to get refunded weeks after them picking up my 3 piece set has been like pulling out my own teeth. Such an unprofessional company with little to no ethical backbone. Return invoice still doesn't show the full refund and calling them is futile. Please save yourself some time and frustration and avoid Bel Furniture at all cost. I highly recommend Seatcraft in Cibolo or Rooms To Go for a much hig... read more

Karina V. 

on Yelp

4 weeks ago

My husband and I have been trying to get our money back seems like they're quick to gain funds but not able to return one damn phone call! All they say is we'll get back to corporate and then reach out, i cancelled my order in due timing and now it's going on a week that my card was charged $1500 NO FURNITURE AND NO REFUND OR A WORD FROM CORPORATE. Our sales guy was Ben he was great but we decided to not go through with the purchase since my daughter is growing pretty quickly we decided to go an alternate route! No one at co... read more

Tristan A. 

on Yelp

a month ago

Beware. The staff here is creepy and made my wife feel very uncomfortable. When we walked in this obese salesman asked what brought us in. I stated we just wanted to look around, he offered to walk with us which I politely declined. He persisted and I told him to back off. We kept browsing and we would slowly peek around corners at my wife. I went back up to confront him and he said it was because "they don't want people coming to customer service saying they couldn't get help" I told him multiple times to stop following us.... read more

Joshua H. 

on Yelp

a month ago

One, the manager offering to send me a new set of chairs is crazy and beyond wasteful. Two, making the chairs come in a pack of two is dumb, I say this because one of my chairs was missing all of the assembly hardware. DO NOT GO HERE THEY SUCK A** Between the jittery salesman who looked like he was on meth to the chairs coming misaligned and missing parts this company sucks! 

Nick L. 

on Yelp

4 months ago

We were so excited about this place and what we ordered, until it came time for delivery! We were told they had everything multiple times before delivery day, only to be disappointed! They had us wait 3 weeks for an incomplete order, then another 2 weeks, only to say nothing! Lets just say my expensive mattress has been laying on the floor and we've been getting the run around like crazy! WORST communication in customer service I have ever seen all around! They make it seem like they really don't care about making THEIR mist... read more

Aja V. 

on Yelp

5 months ago

When we entered we were greeted by a large fountain. No, not a salesperson. A large, decorative fountain. We had to find a salesperson, and once we did two out of three of them looked annoyed that we had interrupted their conversation. One of them began to walk with us, and then pointed to the far end of the huge store to find what we were looking for. I expected to see another salesperson in that area, but no. The person I went shopping with said that she's never going back there. I don't think that I will, either. One ... read more

Karen D. 

on Yelp

8 months ago

This is Karen Destruel I am in Colorado and cannot get home until the end of the week. Please reschedule for next week. I have called several times and no answer. Please call. If I do t get a call this week I will cancel the credit card. Thank you Karen G Destruel 797-953-1585 

Gina G. 

on Yelp

11 months ago

Called with questions about a pending furniture purchase, called 4 times, only to constantly be hung up on. Only once did a rude woman come on the line, place me on hold for about 6 min, only to be disconnected once more. Cancelled the order and will not be back. Whoever is working the evening shift here, needs to get it together. Rated one star since it's the only way to bypass this part .