This profile has been claimed by the business owner or representative.
Bel Furniture-San Antonio
- Furniture Stores
- San Antonio, TX
About this business
Come visit Bel Furniture’s furniture store in San Antonio, Texas. Here in Alamo City, you’ll find our Mega Store, one of our largest stores in the state. We carry all the furniture you’ll ever need for your home or apartment. Whether you need to furnish your entire home or you just need a new mattress, we are here for you. Our top-notch team of salespeople will help you find the perfect piece for you every time you visit our store. Visit us today!
Location details
555 SW Loop 410, San Antonio, TX, 78227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I would not recommend this place. Customer service is very unprofessional. I spoke to the manager about damaged furniture that was delivered. I made several calls to have delivery of a replacement, twice I had an appointment and no one showed. I decided to go back to the store and speak to a manager. She was the worse with regards to customer service. I explained the situation. Her response-well you only paid $500. It's my hard earned money and she made me feel unvalued. Positive note: Mario the warehouse manager was very ni... read more
By far the worst experience I've ever had with a company... We purchased a bedroom set, the salesman was great. Set-up delivery date and thought everything would be good. We were wrong. The day before delivery I was told the mattress hadn't arrived, I asked a simple question, why. The rep put me on hold to call the warehouse, I was then told it had arrived and would be delivered. This turned out to be a lie. Delivery shows up and no mattress. I call the manager and he verified that it didn't ship from the mattress factory... read more
Buyer beware!! These people are a joke..took almost a month to receive furniture they said would only take 2 weeks. When I would call to complain, the manager Lydia would be conveniently out.
This place is a joke. $3,000 dollars, 2 weeks to get everything. it arrives damaged and or missing pieces. Everyone says the right thing to apparently make it right but those promises arent kept. They say they will call you back, and no one returns your call. Every time I call and ask for a manager, they're always too busy to get to the phone. Dont waste your time here, spend your hard earned money somewhere else, Bel Furniture WILL NOT keep their promises and will only keep disappointing you.
Alguien mas ha comprado el seguro Guardian Protection Furniture que ofrecen en las mueblerias como Bel Furniture. He tenido una muy mala experiencia con Guardian. Encontre mas de 500 quejas de ellos y aun esta muebleria Bel lo ofrece. No lo adquieran
Horrible customer service and organization. We went to purchase a dining room set and a living room table set, and the prices that were announced went even the prices, the living room set was 80 dollars more than advertised and the dining set didn't even have a price, the sells person told us it was 2300 and when we checked online it was 1900, big difference, when we told them about these changes, they first said it was because they had a sale that ended Tuesday and they haven't taken down the signs, its FRIDAY!! You had thr... read more
Don't bother shopping here. If you do decide to purchase, the wait is 6 weeks long minimum for furniture. First delivery l, they didn't bring one of my items. I had to call weeks later to remind them my order wasn't complete. Then the delivery service is ridiculous. They never give you a specific delivery time. They tell you things like "delivery is between 3-7pm today". And they're supposed to give you a call 30 minutes before they arrive. I didn't get that call either. So I guess they expect you to sit around waiting for... read more
Please take your business elsewhere and do not give the store/company your money. This store delivered the wrong furniture and when we called to address/correct, were told we had an unpaid balance with no call or interaction to even let us know. From there was told nothing other than we have to contact corporate to correct. Customer service and the manager at this store are horrible.
This has to be the worst furniture store I have ever done business with. Their magic phrase when you buy furniture at the store is "two weeks". More like two moths, when you get your fThey ordered the wrong rug for me, their delivery service is horrible, and their furniture is not up to the quality as it is at the store. One of their technicians who came to fix the broken furniture they delivered me, said "This is how the furniture is, I've been to bigger houses and they never complained." Save yourself the headache and ... read more
Frequently asked questions about Bel Furniture-San Antonio
How is Bel Furniture-San Antonio rated?
Bel Furniture-San Antonio has a 4.5 star rating with 6,814 reviews.
When is Bel Furniture-San Antonio open?
Bel Furniture-San Antonio is closed now. It will open at 10:00 a.m.