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bel Furniture san Antonio

4.5

About this business

Location details

555 SW Loop 410, San Antonio, TX, 78227, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.57,355 reviews
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Hope C.'s profile image
Hope C. 
rating
8 years ago

Definitely not the horror story I thought, I walked in and was greeted by a sales lady mary that was so sweet. She showed me a couple of living room sets until we found this beautiful leather set that I can pick up as soon as Monday. I love the price and I felt so welcomed Mary was great. I will be coming back for my dining set soon:) 

Roshid G.'s profile image
Roshid G. 
rating
9 years ago

I bought two bed sets and extremely happy with them. The delivery time is 2-3 weeks but you will save lots of monies if you can wait. 

Donovan T.'s profile image
Donovan T. 
rating
9 years ago

I almost passed up on the great deals Bels has to offer due to the overwhelming poor reviews they have. Bels had exactly what we were looking for at a price I could not pass up. I took a gamble on Bel Furniture and hit jackpot. My wife and I just purchased a home and had to furnish 3 rooms. Dining room, Master bedroom and living room. In total including delivery, assembly and tax we completely furnished 3 rooms for $2700. I could not believe it. But after reading the horror stories I was not expecting much. I was wrong. ... read more

Josie F.'s profile image
Josie F. 
rating
9 years ago

The pricing was great and I purchased a mattress. When it came time to deliver they called and said the time window would be from 5-9 pm. At 9:00pm I got a call saying delivery drivers were delayed about 30 minutes, but not the case, they finally showed up at 11:30pm. It was frustrating since it seemed like everything was rushed, my mattress was stuffed up the stairs. I had to direct how to get it up the stairs so it wasn't getting bent every which way. The next day I called to speak with a manager about everything but he re... read more

Cynthia F.'s profile image
Cynthia F. 
rating
9 years ago

After I read below comments and got me worry and concern.. So I go ahead risk it and see what is going on. I went see saleswoman name Veronica. Oh gosh she is very blunt and honestly and she make my mind peaceful.. Go see her Veronica I promise u will feel better with her.. 

Elle H.'s profile image
Elle H. 
rating
9 years ago

I needed a new sofa and shopped around town with a pretty specific idea of what I wanted. Due to the pretty terrible reviews of Bel both here and on Google I made this my last stop. Not five minutes after stepping into the store I found exactly what I was hoping for at a better price point than anywhere else I had gone. I was afraid of what I was getting myself into and kept my expectations extremely low. Raymond was the salesperson that helped me and gave me time to mull it over. He wrote up my sales slip and quoted me 10 d... read more

Katevious L.'s profile image
Katevious L. 
rating
9 years ago

Very traditional style of furniture. Most of it has a very cheap look to it and a price to match. So if you're looking for a steal it may be found here. Their sales seem to be major discounts over the original price. The store has a show room that is quite large and they also have items listed online. 

Nick L.'s profile image
Nick L. 
rating
a week ago

We were so excited about this place and what we ordered, until it came time for delivery! We were told they had everything multiple times before delivery day, only to be disappointed! They had us wait 3 weeks for an incomplete order, then another 2 weeks, only to say nothing! Lets just say my expensive mattress has been laying on the floor and we've been getting the run around like crazy! WORST communication in customer service I have ever seen all around! They make it seem like they really don't care about making THEIR mist... read more

Business response:

Hi, Nick. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at bel Furniture san Antonio and would love the opportunity to improve. Please get in touch with us at (210) 680-8899! 

Aja V.'s profile image
Aja V. 
rating
a month ago

When we entered we were greeted by a large fountain. No, not a salesperson. A large, decorative fountain. We had to find a salesperson, and once we did two out of three of them looked annoyed that we had interrupted their conversation. One of them began to walk with us, and then pointed to the far end of the huge store to find what we were looking for. I expected to see another salesperson in that area, but no. The person I went shopping with said that she's never going back there. I don't think that I will, either. One ... read more

Business response:

We appreciate your feedback, Aja. If you would like to discuss your experience further, don't hesitate to reach out to us at (210) 680-8899 or sanantonio@belfurniture.com. We would love the opportunity to resolve any issues. 

Frequently asked questions about bel Furniture san Antonio

How is bel Furniture san Antonio rated?

bel Furniture san Antonio has a 4.5 star rating with 7,355 reviews. 

When is bel Furniture san Antonio open?

bel Furniture san Antonio is open now. It will close at 9:00 p.m.