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Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Bad deals horrific service" I bought 3 cars from them.. last one Honda Insight 2013.. it got discontinued..got airbag recalls, engine problem.. they would not negotiate extra miles or exchange for another vehicle. Told me to crash the car to get rid of it. Service guy Brad was rude and very cocky... Will never buy or service my vehicle there again.
"Don't go here for vehicle state inspection" They get you in with free inspection, but you always leave paying close to $500to $900-$19.95 inspection fee which they deduct for you. Huge ripoff. Get your inspection done somewhere else. Worst service experience. Prime honda in saco is much better. Berlin city honda have a horrendous labor rate charged to customers. Stay away from this place.
"Nothing about this purchase was "Easy"" They were happy to sell me a car, but I had to go back to the dealership multiple times to get service. I had trouble immediately after the purchase. It took at least a month for the whole problem to get solved and my making multiple trips to the dealership on a weekly basis. I spoke to the service manager and the only thing he did for me was apologize and say he could understand my frustration. He sounded very scripted. They had excuses for everything!! The financing department also ... read more
"Happy to sell you a car; horrible on service" We bought a car here and it was relatively straightforward. Their service department, however, is horrible to deal with. Long hold times on the phone. Slow to look at a service issue. They honestly treat you like they could care less!!!
"WORST EXPERIENCE EVER!!!!!" I recently leased a 2016 Honda Civic with Berlin City and I have had nothing but trouble since I drove it off the lot. I have only had the car a little over a month now and I have had to re-sign my contract 4 times because of mess up on their end. The first time I signed they filled out the paper work for a car with a different VIN number then the one they gave me the keys for! After about a week and a half they finally realized and had me come back to redo the contract, Which I was fine with kno... read more
"Incompetent of fraudelent treatment" I have a vehicle inspection completed in May, 2016, that was failed by Berlin City due to "torn trailing arm bushing and quoted over $700 for repair. After two more inspection that found no damage, included one by the inspection department of the Maine State Police, the vehicle passed inspection with no work completed. The dealership blamed the failed inspection on and "inexperienced mechanic" of which I have huge doubts. Do not take your vehicle there for a "free" inspection.
"WORST EXPERIENCE EVER!" The negotiation process went fine. I communicated with the sales man for a week and settled for a Civic, which I love so far. However, when I came to pick up the car on May 14 and went over all the paperwork, the finance manager, Wayne, tried so hard to convince me buy extended warranty, which was almost 2000 dollars. I stupidly agreed to buy it when he said I can cancel with no trouble and get a full refund within 60 days. After doing some research online and having learned how over-priced their war... read more
" Scammed " Done business with Berlin city Honda of Portland Maine for over 10 years always satisfied but this experience was a nightmare . The sales staff that I dealt with were rude and pushy . Told lie after lie . A very disscusting experience say the least . I feel strongly I was scammed out if my car ! Hiring a lawyer to help me with this disscusting . stressful . Experience ..... Would not let me rate 00000000000000000000.
"Big Mistake to have gone here" I leased a vehicle from Berlin City and got the shaft. i had accessories for my car installed by them and they do not stand behind their service or parts. They have a way of passing the buck every time I had a complaint or wanted questions answered. I will never buy or lease another vehicle from them again. BUYER BEWARE !!!!!!!!
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.6 star rating with 4,263 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is closed now. It will open at 9:00 a.m.