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Berlin City Honda of Portland

4.6

About this business

Location details

255 Maine Mall Rd, South Portland, ME, 04106, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,263 reviews
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Alyssa555's profile image
Alyssa555 
10 years ago

"Awful place very disrespectful! " I wouldn't recommend this place to my worst enemy. I had the unfortunate pleasure of working with Cliff. All he wants is commission he doesn't care about your needs. Seemed like a nice guy buying the car he said to let him know if I needed anything, which I did. I recently purchased a Ford Focus, I signed papers on Monday, and tried returning it Wednesday, he was so aggressive from the start and told me it's to late and I can't just return a car because I don't like it! False. When I also t... read more

snobunni08's profile image
snobunni08 
10 years ago

"Inspection stickered a car that needed work" Prior to purchasing my vehicle I noticed that the dealership stickered the vehicle when the brakes were malfunctioning. It didn't seem unsafe but it needed to be fixed. Also either the dealership in NH or ME did not balance the new tires that they put on the vehicle. I only noticed this when I got the car up to speed on the highway. My car will not be visiting this dealer ever again. 

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MaineIrishGuy 
10 years ago

"Please Define "Fair Profit"" Wow! Went in to check out a 2013 CRV, and immediately learned that their "firm price" includes an EXTRA $600 for Doc Fees and another $400 for anti-theft etching(?). So a that $1,000 surprise means their "firm price" includes an extra $1,000 OVER their advertised price! My trade-in is a 2005 CRV, in outstanding condition (one owner, no wrecks, no rust, etc). This dealer had six or eight of these, with prices ranging from $7,000 to $9,500 (plus their extra "surprise" $1,000, of course)! Their off... read more

accord coupe exl's profile image
accord coupe exl 
11 years ago

"No customer service after the sale" I bought a CPO Honda which was delivered with a four month old inspection sticker, a dirty interior ( black interior and it was dark when I took delivery) and every wheel was missing a lug nut! When I had to go in to deliver paperwork the finance guy failed to have my wife sign when we were in his office, I let my sales woman know about my concerns. It seems she didn't care or pass the information to the mangers because I have not heard from any body. I like the car but I won't go back to... read more

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17fishy3 
11 years ago

"half truths and lies" purchased a 4runner in july. was promised paper work that never arrived or arrived later than promised.the price listed on line was pushed up when arrived test drove the car and showed intrest. they didnt even want to talk after we rejected extended warranty.they tried to push us to use their lender instead of our bank.the car was delivered because it needed to be inpected before sold. the deliveryman was great. but paper work was missing and the driver had to wait at my house for a while no one respno... read more

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ceocrocker 
11 years ago

"Service Dept. Recommends Unnecessary Work" Keys for my 2004 Honda Pilot were not sliding into locks and ignition. Brad called and recommended replacement of ignition and door locks for $1250. My daughter was waiting there for the work to be done, so I said "Go ahead", although I would have liked to get a 2nd opinion. Fortunately, they had to "order a part", and an hour later (my daughter waited a total of 3 hours for no work to be done), a "laundry list" of repair estimates (more than $4,000 worth on top of the $1250 for th... read more

Adam1950's profile image
Adam1950 
11 years ago

"Service Sleight of Hand... Now you need it, now you Don't!" Take one daughter's CRV and ask for an oil change, wiper blades and rotate and balance tires. Take the complimentary shuttle to the airport and leave;. Two days later my daughter received a phone call from service. Her carefully maintained car (104 K miles) needed spark plugs, a valve adjustment, new gasket, complete brake fluid flush and refill, air filter, plastic headlight cover sanding ..."but wait there's more"... The exhaust bracket is ready to fail as well a... read more

Marjoriewhalen's profile image
Marjoriewhalen 
12 years ago

"Everyone involved worked hard with my Credit Union to..." Everyone involved worked hard with my Credit Union to meet my Financing needs to get me in the Honda CRV. Especially Jeff Benoit. I will start with them when I am in need of a vehicle again. 

ashleeparker's profile image
ashleeparker 
12 years ago

"I purchased 2 vehicles on 11/30/13. Leaving the..." I purchased 2 vehicles on 11/30/13. Leaving the dealership the same day we went in with 2 vehicles I thought was phenomenal! I couldn't believe it was that easy ... Berlin City was out to make this a great experience but as soon as we left that Saturday night the whole experience went down hill. I was disappointed that when we went Monday night to finish signing all the paperwork our sales person, Stewart Stone, was no where to be seen. I was more disappointed when, becaus... read more

Frequently asked questions about Berlin City Honda of Portland

How is Berlin City Honda of Portland rated?

Berlin City Honda of Portland has a 4.6 star rating with 4,263 reviews. 

When is Berlin City Honda of Portland open?

Berlin City Honda of Portland is closed now. It will open at 9:00 a.m.