Better Mortgage

Heather W 

on BBB

2 years ago

Quick and efficient. Super easy to navigate the online portal and we were able to close quickly! 

Kelsey B 

on BBB

2 years ago

I got preapproved through better mortgage so I made an offer on a house which was accepted. When I went to upload my PA and lock a rate, they changed all the rates and were trying to charge me up to 13 points! I asked what happened to betters *** 2.5% in points policy? They said, that doesnt apply to small loans under a certain threshold but thats not what the online policy states. 

Gene R 

on BBB

2 years ago

I would be remiss if I didn't say I was initially reluctant to utilize the services of an online mortgage company. I had read and heard less than favorable remarks and reviews about other sites, and my realtor was even quite hesitant after dealing with a highly recognized online brand. All of that said, I could not be more impressed with my personal experience with Better, the process was simple, easily utilized, and was seamless from start to finish. I would highly recommend exploring this company, I had a signed and accept... read more

Laurie P 

on BBB

2 years ago

Better. Better. Better. Their process is streamlined and efficient, communication was great and the digital platform is superb! When rates go down, I will look to refi with Better before any other lender. 

Thongla K 

on BBB

2 years ago

Very happy with choosing better mortgage. Efficient and smooth transaction. Provided great service and customer support. 

Pedro R 

on BBB

2 years ago

Better Mortgage was the easiest mortgage loan process we have ever gone through. We have always used a bank or credit union for previous home loans, and were a bit leery of an online company. Our daughter and her husband just bought their first house and chose Better Mortgage because they offered lower rates than other lenders. They had a great experience and recommended them to us as we were looking to buy our forever home. When I saw from several sources that they were rated at or near the top of online lenders, that helpe... read more

Joshuah L 

on BBB

2 years ago

******** and ***** went above and beyond and worked with me through a lot of details in a busy time right before the end of the year to make sure that my closing went smoothly. Thank you for a job well done! 

Will L 

on BBB

2 years ago

A few words that describe this mortgage application experience: Professional, personal, helpful, wonderful to work with, responsive, thoughtful, helpful and seamless. I highly recommend Better because … they are simply… Better!! 

Pat M 

on BBB

2 years ago

I would only use them to do a refi. Doing a refi when you don’t have time restraints is perfect, low rate, good portal. Using them when trying to close on a new mortgage, not good. Yes they had amazing rates but it was very stressful because of the lack of communication, availability to answer questions. They confirmed my referral bonus but then never paid me it… I would love to provide my emails where they would not answer for significant time. Would love for them to pay my referral bonus and just have me move on. They sell... read more