Better Mortgage
About
We believe homeownership should be fast, transparent, and low-cost. For everyone. Homeownership is a huge part of our economy. Housing overall is a $33 trillion business, and mortgages account for $15 trillion. Yet home finance operates in the same way it has for decades — through opaque systems and expensive intermediaries whose interests are misaligned with consumers’. That’s why Better.com is redefining the homeownership process from the ground up. We’re using technology to make it faster and more efficient, and humans to help make it friendly and enjoyable.
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Samuel Y on BBB
4 months ago
05/28/2022, 04:14 AM
Better.com provides a simple and user-friendly platform for requesting real state loans. My home advisor, *********************, was great. He was trustworthy and knowledgeable and answered all my questions regarding the loan.I'm only giving Better.com four stars and not five because of a few errors in my loan approval. For example, my interest rate increased without notice after being locked. After reaching out to the Better team, I was told this was an error, and the interest rate was fixed. On a separate occasion, the appraisal for a different property showed up in my Better.com dashboard. This was also an error that was fixed after I contacted Better.com.
Anonymous on Creditkarma
4 months ago
05/26/2022, 03:23 AM
Best experience of my life.
If this is not the best lender ever then I don’t know what is …. Better Morgage made my dream come true .. so much paper work and so much to do but it’s all apart of it and it all paid off…the team who helped me is truly awesome.. we love every thing about our process..we tried many other Lenders and it didn’t even work.. I really Appreciate you guys and appreciate this company..
Anonymous on Creditkarma
4 months ago
05/23/2022, 02:53 AM
Quick and efficient loan process
Easy and seamless process. Everything uploaded through their portal and promptly processed by the lender.
Dali Z on BBB
4 months ago
05/22/2022, 15:15 PM
My partner and I recently closed on a new construction house with better. The whole process was relatively smooth. We closed on time thanks to the efficient loan officer and title company. Pro: - Awesome mortgage rate. Better quoted us the best mortgage rate during our mortgage shopping. Thats one of the reasons we decided to close with better. - Top-notched user interface. Very easy to upload any documents & ask for online support chat. - Responsive. Better was very quick at responding to my questions and concerns. Con:- Miscommunication. My loan officer was laid off and I was not aware of the change until I checked my loan application page. There was no communication about the change of loan officer. I felt like as a customer I had to be proactive and asking questions/ making requests to get my answers. - Working hours. My loan officer and I lived in different time zones. The time difference made a difference in our communication but its tolerable. Overall, it was great! We are first time home buyers and we were not very knowledgeable at the whole proves. Our loan officers were patient to walk through the whole process with us.
Jonathan S on BBB
4 months ago
05/21/2022, 10:08 AM
Buying a house is a complicated process, but Better uses amazing technology and great people to remove as much complexity as possible for the buyer. Just getting a fully underwritten mortgage approved can take a long time, but it was a surprisingly smooth process and I could at any time look at the Better dashboard to see where we were in the process, steps completed and open action items (plus who owned the action). To compare, I started a mortgage application with my own bank (not to name names - it's one of the top 3). By the time I had a fully underwritten mortgage approval, offer that seller accepted and a locked-in rate with Better, my bank was only halfway through the application process. In a market like this, you need to be able to move FAST and you need competitive tools. Better not only has a super-fast process, but they give you incredible tools to make your offer competitive: cash offers, appraisal guarantee etc. For me, it meant that my first offer was approved by the seller, $50k under asking to boot. Couldn't be happier and I am 100% using Better.com for my next property transaction.
Anonymous on Creditkarma
4 months ago
05/20/2022, 17:16 PM
Better was great!
They were great. Super fast to respond and very accomodating to our situation.
Yasha Z on BBB
4 months ago
05/20/2022, 10:07 AM
Best team ever. Very clear process. So swift and helpful in responses. Appraisal came very fast. We were able to close right on time with no delay, while we had a tight schedule.I do recommend this team to everyone.
Aditya P on BBB
5 months ago
05/15/2022, 02:45 AM
Better.com portal provides a transparent way to select rates and helps you focus on tasks that need attention. The home advisors are very informed, friendly, and responsive. I would definitely recommend Better and would consider it for future loans.
Shane D on BBB
5 months ago
05/14/2022, 03:13 AM
It was an easy process with Better, my bank was more of an issue. All in all though the people at Better mortgage talked you through every step and were sympathetic when things became difficult with the stress of trying to get statements from a bank that were slow balling everything. Once you get through all that the payout is quick and easy. I recommend Better mortgage to anyone wanting to refinance or buy a new home.