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Better Mortgage

4.4

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Location details

3 World Trade Center 59th Floor, New York, NY, 10007, United States

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4.46,694 reviews
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Anthony N's profile image
Anthony N 
5 years ago

Convenient, easy to use online system, quick updates good rates. Easy communication 

Business response:

Hi *******, thank you for choosing Better Mortgage. We enjoyed working with you and are glad you could utilize our dedicated customer support team. Best of luck in your new home! Sincerely, the Better.com Team 

Navneet Singh S's profile image
Navneet Singh S 
5 years ago

Better.com is best, because they have best rates, and easy access. 

Business response:

Hi *******, thank you for your feedback. I’m happy to hear that we could make the mortgage process easier. We can’t wait to work with you again in the future. Sincerely, the Better.com Team. 

Eduardo C's profile image
Eduardo C 
5 years ago

Better.com has a superb user-friendly web-based process for all paperwork and required loan documents, they're most responsive and a very professional team, including multiple loan terms options, and very efficiently worked with us to result in a refinance process of just 3 weeks from start to close. Through our home ownership experience, 40 years total, we've done some half a dozen home loan refinancings; I can truthfully state that Better.com provided the best and most expedient experience that we've ever had. We're very s... read more

Business response:

Hi *******, I am thrilled to hear you enjoyed your Better experience, from our competitive rates to our dedicated customer service. Thank you for choosing Better, and we hope to work with you again in the future! Sincerely, the Better.com Team. 

Keunl's profile image
Keunl 
5 years ago

Very easy to lock the interest rate anytime I wanted. Completely online service and super fast process. Highly recommend to my friend and family if anyone is considering either buying a home or refinancing. Good job! 

Business response:

Hi ****, I’m excited to hear you are happy with your experience with Better. We take pride in our customers benefiting from our online tools and quality loans. Thank you for your feedback. Sincerely, the Better.com Team. 

Ben's profile image
Ben 
5 years ago

We had about five weeks from accepted offer to closing and Better was able to do everything we needed in a short amount of time. Communication throughout the process was excellent. They also had the best rate of any company that we looked at. We would highly recommend them. 

Business response:

Hi ********, congratulations on becoming a homeowner! I’m glad that Better’s customer support and digital tools made your mortgage experience easier, transparent, and affordable. Thank you again for choosing Better! Sincerely, the Better.com Team 

Scott S's profile image
Scott S 
5 years ago

We were very impressed with Better.com. The process for refinancing our house was easy and efficient. They are very responsive and available outside the normal 9-5. We were able to complete most of the loan documentation requirements and conversations after hours. The published rates were very competitive and did not change once we locked. The staff at Better are extremely professional and they take pride in delivering value to their customers. Thank you for a wonderful experience! ***** *** ****** ** 

Business response:

Hi *****, I’m glad you enjoyed refinancing with Better. Feedback such as yours is appreciated as we work to remove old mortgage processes. Thank you again for working with Better. Sincerely, the Better.com Team 

Chad W's profile image
Chad W 
5 years ago

Very easy, straightforward process. Good communication and I could handle almost everything remotely (from the comfort of my home). 

Business response:

Hi ****, I’m glad that Better’s customer support and digital tools made your mortgage experience easier, transparent, and affordable. Thank you again for choosing Better! Sincerely, the Better.com Team 

Al F.'s profile image
Al F. 
5 years ago

I have bought 3 homes and refi twice and Better had the best rates compared with the big banks and other mortgage companies. Better had low fees and the fastest closing time I've had yet. If you have banking online and access to all you investments you can upload everything instead of faxing to have a quick and easy process. 

Business response:

Hi *** I’m glad you enjoyed loaning/refinancing with Better. Feedback such as yours is appreciated as we work to remove old mortgage processes. Thank you again for working with Better. Sincerely, the Better.com Team 

T. Martin's profile image
T. Martin 
5 years ago

I had a great experience refinancing with Better.com. I sought them out because of their streamlined online process. They sent me tasks with instructions to complete each step of the way and always kept me informed about the overall process. When I had to speak to someone from my team, they always called me the same day. I got the lowest interest rate available and the end-to-end refi process was frictionless. I couldn't be happier. 

Business response:

Hi ******, so happy to hear your Better experience was enjoyable. I’m glad you found Better’s digital application useful, along with the communication from our team members. Sincerely, the Better.com Team 

Frequently asked questions about Better Mortgage

How is Better Mortgage rated?

Better Mortgage has a 4.4 star rating with 6,694 reviews. 

When is Better Mortgage open?

Better Mortgage is open now. It is open 24/7.