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Better Mortgage
- Mortgage Lenders
- New York, NY
About this business
Location details
3 World Trade Center 59th Floor, New York, NY, 10007, United States
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I had a very good experience throughout the whole process with Better mortgage. Very professional and responsive staff, and unbeatable rates. I highly recommend Better mortgage to everyone. Under their rate protection program, they actually further lowered my interest rate at the time of closing as a result of market fluctuations.
I began working with another mortgage company and was left dissatisfied. When I decided to not give up and to try a different company I stumbled on Better.com and since day 1 the entire process was BETTER! Hands down I would recommend this company to others (and have several times now in the last few weeks). Personally I found the simple process easy to follow and while there are a lot of documents to upload, I found this to be the same regardless of the company I was talking to about a refinance of a mortgage. The team I wo... read more
They live up to their claims. Faar, simple, and inexpensive. I saved a lot in fees and got great service. Thanks!!
Fantastic process and a great rate. I have nothing but great things to say about better.com!
I couldn’t have asked for better service. These people are awesome, transparent and honest! Thank you all for making things so much easier and timely. I recommend everyone to go with better.com without even thinking!
We worked with Jamie B******* realty team and the Better Mortgage team to find the perfect house. Everyone on both teams were very patient and helpful throughout the whole process. We would recommend them both to anyone looking to buy a house, and will be using them if there ever comes a time to buy another. The entire process was so seamless it was almost like we just had to show up and sign on the line!
If you enjoy working your way through mountains of paperwork with little or no human intervention, then by all means subject yourself to this company. Just don't expect to get a return phone call or email from an "associate" in any meaningful time frame should you have questions or issues. We have a stellar credit rating of 790, NO Debt except the investment property mortgages we were looking to refinance, some $350k cash in the bank, own our home free and clear, yet were denied a loan, without a single person contacting us ... read more
Business response:
Hello ****, We apologize for the inconvenience you encountered and appreciate the feedback as it helps us figure out ways to improve our processes. Since we cannot discuss about your situation in public, we would be more than happy to help out if you can email us directly at ******************with details on what happened and your contact information on the application. Let's see how we can help out. Sincerely, The Better.com Team
CAUTION!! DO NOT give them your CREDIT CARD info until you're decided to go with them. I started shopping for a mortgage a while back. I came across better.com. Their pricing was attractive. However, later I decided to go with a local guy because I read some bad reviews about better.com. Here I am writing a bad review for them myself. First, I think the whole process at better.com is so complicated. I was handled by the first person who later passed my application to a second person and eventually to a loan officer. The seco... read more
Business response:
Hello *** ****, We apologize for the inconvenience you experienced. Since we cannot discuss about your situation in public, can you please email us directly at ******************with what happened and your contact information? We can look into the scenario and help fix the issue. Sincerely, The Better.com Team
This site is a real scam in my case they had all my information before the appraisal they just waited to charge the apraisal to tell us that he is very low my income and just wanted to refinance for me NOT RECOMMENDING ANYONE TO ANYONE ONLY I DAMED 550 DOLLARS I will put a claim in costumer reporting to investigate their procedures and not cheat customers' money
Business response:
Hello ****, We apologize for the inconvenience you experienced and appreciate your feedback. We want to make it aware that we strive to provide the best service we can. Since we cannot discuss about your situation in public, can you contact us directly at ****************** with details and your contact information so we can look into what happened. Let's see how we can help. Sincerely, The Better.com Team
Frequently asked questions about Better Mortgage
How is Better Mortgage rated?
Better Mortgage has a 4.4 star rating with 6,694 reviews.
When is Better Mortgage open?
Better Mortgage is open now. It is open 24/7.