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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This Birdeye review is actually in regards of Cosmo Model and Talent Agency… I have been searching to leave a review for Cosmo Model and Talent. I have never had this kind of difficulty to leave a review for a particular business. I’m frustrated and don’t recommend Birdeye.
PERFECT OPPERATION
I have been with T Mobil's competitor for 20 years. What makes this Oceanside Location different is this is a well oiled machine. Everyone has the most unique personality and pleasant customer service attitude. regardless of issues which high tech has they find a way of making you feel safe and comfortable. Tory Wesley is kind and extremely competent but so is Katitia B. She listens and makes you feel you are her most important customer. Our first interaction was with Randy Saintil. Smart, not a salesman but and educator. T... read more
This company is a scam! As a small business I wanted to cancel our contract after the 12 months was up. The only responses was trying to tell me why I should keep the service and when I repeatedly responded with wanting to cancel the service I had no response. They kept taking payments from our account. Totally not trust worthy and absolute criminal behaviour.
Business response:
Hi Rebecca, we're really sorry to hear about your experience and completely understand how frustrating this must be. Thank you for sharing your account details via email. Please know that our team is actively working on your request and I’ll keep you posted with updates.
Impossible to cancel. Poor client service.
Business response:
We're disappointed to hear about your experience with cancellation and our client service. We strive to provide better support to our customers, and it's clear we've fallen short in this instance. I want you to please excuse any inconvenience this may have caused you. We appreciate your feedback as it helps us identify areas where we need to improve. Our support team will be reaching out shortly to resolve this.
Be cautious when signing up with CUBE/Birdeye. Over my 12 months tenure with them, I was promised a #1 Google map listing, booking software integration, and various marketing services. However, the booking software wasn’t available, and the map listing never materialised. Their SEO department tried to upsell me with false claims about my backlinks, which turned out to be mostly irrelevant and American. Birdeye even tried to take credit for backlinks created by my own SEO agent. Ultimately, the $500 monthly fee only seemed to... read more
We are completely disappointed, frustrated and feeling scammed by Birdeye. We have been with them for over 12 months and it is my guess that all the positive reviews here are either fake or from companies who have only been subscribed to Birdeye for a month or so. Initially everything seemed fine, however we have several recurring problems, and no one at Birdeye will return our call: 1. OUR CUSTOMERS CANNOT SEND US MMS THROUGH BIRDEYE TEXTING PLATFORM: We specifically asked for our customers to be able to send us MMS. Bir... read more
We signed with Birdseye a year ago. the software is great but they told us it work with quick books desktop and not a issue. I was worried about this as others programs wont. Well there sales rep dint know what he was talking it don't work as I have 1 program i cant take off QB I've spent so much with mu IT guy and it wont work we have to do it manually and by running reports and sadly it just wont work correctly until i change my accounting software and that is taking a long time. I've paid for for almost 1 yr and they wont... read more
Beware of long term auto renewing contracts! I was not aware of the auto renewing part and now they claim we have to pay until October. I’m gonna warn everyone about this! Not happy!
Business response:
Thank you for bringing this to our attention. We apologize for any confusion regarding our auto-renewing contracts. Please email me at ciera.saldona@birdeye.com to discuss further and resolve promptly.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,548 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 8:00 a.m.