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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wanted to cancel their services last year. They billed my card and stated that I did not give them ample notice. This year, I emailed them over 2 months in advance and they again charged my card. I DO NOT WANT their services any more!!! They are all about money now
If you are looking to get locked into an annual price and never get out, you should use BirdEye. The platform works as it should and it is great if you utilize the service. We are not utilizing the service and have been trying to cancel our service for nearly 4 months. In my opinion, this company is stealing our hard earned money by making the cancellation policy too difficult to navigate.
Great Product
App appears to be everything a company could need for gathering reviews, chat bot, Texting capabilities for landlines, and customer engagement. BirdEye is really good at taking payment for a full year of service upfront and getting an initial onboarding done within one day of taking your money. After that they have no follow thru on making sure you are using their software or if everything is going well. After our initial onboarding we had to work with our existing landline texting company to coordinate switching the texting... read more
Initial setup call happened within 1 day of signing up and paying for a full year license for 2 stores. After the initial setup call we had an old texting app that needed to be shut down prior to BirdEye taking over the texting on our landlines. Have been waiting for 3 weeks now for BirdEye to set up a follow up call and arrange to transfer our texting capabilities. Really unfortunate that our customers are going to lose the ability to text us until BirdEye gets off the dime and works with the old vendor to transfer the text... read more
The worst vender I have ever dealt with in the auto industry in 33 yrs. DO NOT USE this company. If you are currently signed up then I suggest you cancel ASAP. DO NOT give them a credit card for payment.
This Company is only interested in your money. They continue to bill you even after you cancel the services. DO NOT use these people. DO NOT set an account up on a credit card. If you already have a account set up, CANCEL it. If you are thinking of Signing up, DON'T!!! You will regret the level of service. They will say anything to get you inked. Don't believe a word they say!!
I had bankruptcy and eviction that was of great concern to me after I left an abusive relationship. I couldn’t believe that my credit score could be 810 with the help of a reliable credit professional named CREDIT TRINITY CARE. He was able to raise my credit score to 810 (excellent) and deleted all negative items on my credit report within 72 hours. He also helped me increase my credit card limit to $15,000 and placed some good trade lines on my report within 5 to 7 business days. He is the best amongst all and his service i... read more
Akshita was amazing and there for us every step of the way. She helped answer our questions, problem solve, and make us feel comfortable with Birdeye. The platform is easy to use and has been great for handling our reviews!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,499 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 5:00 p.m.