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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The very good job on my teeth that I have got done
Not great for small businesses who have mostly repeat customers. The cost ends up being very high for the value. Beware that the service auto-renews. If you contact them to cancel even a few days after that, they won’t allow it and you’ll be trapped in an additional year, high price contract.
Business response:
Hi, We apologize for the inconvenience we have caused with our auto-renewal. Can you please email me at ciera.saldona@birdeye.com so we can take care of this for you and resolve it promptly? We want to ensure a great experience and apologize if we have not met that standard thus far.
Alison Romeo has a true knack for helping others! She is professional, yet caring. I would recommend working with her!
Business response:
Thank you, Alissa, for your kind words about Alison Romeo! We're thrilled to hear that she provided you with professional and caring assistance. We appreciate your recommendation and look forward to serving you again in the future.
I was told I was in a contract when I ever agreed to be in a contract. My reviews have not increased at all. This service is a scam. BEWARE!!!
Business response:
We apologize for any confusion regarding your contract. We understand your frustration and would like to work with you to address this issue. Please contact me at ciera.saldona@birdeye.com so we can assist you further.
For a company that's supposed to help with customer service and reputation, I'm not impressed. No upfront pricing Put on unlimited hold to try and get pricing Want all your personal info and cell number to web email chat No demo
Great employees
Business response:
Dear Henry, Greetings! Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you had a great experience with our employees. Providing exceptional customer service is one of our top priorities at Birdeye.
Itishri was very helpful with the onboarding process. She was very patient and informative. She took the time to discuss each step and made all the necessary changes needed to get more reviews.
Business response:
Dear Henry, Greetings! Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with Itishri during the onboarding process was positive and helpful.
Geno and Akshita were both great. Super responsive and helpful for all of our questions.
Business response:
Hello Bryan, Thank you for taking the time to leave us such a positive review! We truly appreciate your kind words about Geno and Akshita. They are exceptional members of our team and always strive to provide responsive and helpful service.
I strongly recommend JerryLink Credit Group. They helped me so much after already paying Ovation, who just took our money and did nothing for a year. I contacted jerrylinkgroup@gmail.Com, and they immediately showed results; they even guided me on what our best solution for our trade-in for a new vehicle would be with a lower approximate % and not to mention how well they informed you and explained to you everything that's going on with your credit. Huge thanks to Jerry and his crew for a job well done.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,482 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 8:00 a.m.