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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,499 reviews
    Select a rating
    Sara W.'s profile image
    Sara W. 
    4 years ago

    "Time Saver!" What do you like best about Birdeye? It's an all-in-one platform that we can easily read and respond to online reviews. What do you dislike about Birdeye? I wish there was an instant notification when we receive a review. It takes about 2 days to come thru email but I have made it a habit to check daily. I like to respond quickly to reviews, good or bad. What problems is Birdeye solving and how is that benefiting you? Customer service complaints, wait times, expectations not met. 

    crypto kruz . c o.'s profile image
    crypto kruz . c o. 
    4 years ago

    resourceful and satisfying experience, great work structured and well organized platform . indeed i can attest their service anytime, and you might want to check out indeed it been beneficial so far , so good to be truth ,who knows what else it expect it a new world anything can happen in the cryptocurrency world , inquire more ,dont just witness , benefit . cryptokruz.com . 

    Kyle H.'s profile image
    Kyle H. 
    4 years ago

    "It isn’t easy to get customers information and set appointments within the 24 hours it gives you?" What do you like best about Birdeye? That there are active individuals looking for vehicles like the ones you have in stock but transferring that into an appointment can’t be tricky What do you dislike about Birdeye? We only get 24 hours to contact the consumer after they ask if it is still available And nothing is put into CRM automatically What problems is Birdeye solving and how is that benefiting you? More leads are always... read more

    Michelle L.'s profile image
    Michelle L. 
    4 years ago

    I have been trying to cancel our service and they have not responded to 2 voicemails and 2 other phone conversations did not solve the issue. They will also automatically bill your card without an email or notice at the new year of your contract, so beware of this.  

    Verified User in Health, Wellness and F.'s profile image
    Verified User in Health, Wellness and F. 
    4 years ago

    "Birdeye review" What do you like best about Birdeye? System to capture reviews. Easily shares the reviews across digital media platforms. What do you dislike about Birdeye? I think it is expensive for a small office. What problems is Birdeye solving and how is that benefiting you? Capturing reviews for Digial marketing 

    Khristine G.'s profile image
    Khristine G. 
    4 years ago

    AM Law Group is a JOKE. My questions never were fully answered. I still to this day do not know who my Attorney was. Poor excuse to say they are Attorneys. They did more damage to my case than fighting for me.  

    James M.'s profile image
    James M. 
    5 years ago

    I'm not sure steps need to be performed to report inaccurate/false information, but this has been one of the the least responsive platforms I've had the pleasure of reporting issues to. I noticed a local business that I solicited had someone else's reviews in BirdEye. The reviews are supposed to be "authentic", but this can't happen if the reviews aren't even for the right business. I tried reporting this to BirdEye via Twitter & Facebook, but received no response within 34 hours. 

    Steven E.'s profile image
    Steven E. 
    5 years ago

    BirdEye is impossible to communicate with ,Id like to edit a review and can't. I write hundreds of reviews and often edit them if my experiences change.  

    Dr. Lewis' O.'s profile image
    Dr. Lewis' O. 
    5 years ago

    Once you sign on the dotted line, it is impossible to get any support. No one returns calls, or emails. Chat is absolutely useless as they just direct to call a tech support line that has antiquated robo-responses that says all agents are busy.  

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,499 reviews. 

    When is Birdeye open?

    Birdeye is open now. It will close at 5:00 p.m.