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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad experience
Business response:
Hi Ryan, feel free to reach out to me at jennifer@birdeye.com with some details so I can assist you.
No bullshit. Asked for an API key and was given it immediately.
Bird eye has helped me to get from 1 review to over 200 legitimate 5 star reviews.
The support team member, Girish Pacherwal, was great. However, our account representative and any other contact outreach has been beyond unsatisfactory. I have sent over 5 emails to our account rep with zero response in over 2 months. Then, after requesting a change, I am told someone tried to call me. No one did, I have no missed calls or voicemails. I need answers from our rep, or to have a new one assigned, and the follow through on this has been pathetic. I am deeply discouraged by the lack of communication. However, you... read more
Already filled this out
Akshita did an excellent job helping me navigate the Birdeye platform and integrate the social media pages of newly-purchased practices so we could manage everything from Birdeye. Good overall experience, she was extremely helpful.
We like Avinash Nagpal <avinash.nagpal@birdeye.com>
Unacceptable business practices put forth by Birdeye. The claims are not authentic nor confirmed. Do not rely on these reviews to make a knowledgeable decision. I would rate a -1 but that is not an option. I tried to phone this company to discuss but was getting the terminal programmed run-around.
Business response:
Hi Kristen, I'm happy to resolve any issues. Can you email me what your concern is to jennifer@birdeye.com
Again as before, not being notified about the certificate expiration was an issue. Glad you are getting that resolved.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,501 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 5:00 p.m.