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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I lost approximately 31 of the 60 reviews that my Clients graciously left for my legal practice. Birdeye advised me that it was a "technical" issue that was now resolved. Although the issue may have been resolved going forward, Birdeye was not able to recapture the lost reviews, and suggested that I undertake a campaign to request new reviews from those Clients whose reviews were lost. I did not believe this was feasible as it is difficult enough to get a Client to post an initial review. Overall, I am displeased with t... read more
I hired Birdeye in July with my husband. We both signed in with the understanding that we are two separate practices in the same facility they stated they could distinguish both of us we have tried to follow what they asked us to do. Birdeye could never get this right from the beginning, most of the reviews I get were from me asking the patients directly to write a review. Their customer service is bad, they hire people from India with poor English skills that have difficulty understanding me and I have the same with them. T... read more
Fraudulent site that makes bogus claims
Birdeye has helped our company, tremendously! What do you like best? The best part is how simple Birdeye is to use on a daily basis. What do you dislike? It could be a little bit easier with creating the templates. What business problems are you solving with the product? What benefits have you realized? Have received many more reviews with the process that Birdeye offers. «
Extortion of small business. Listing duplicate negative reviews and omitting positive reviews to intimidate businesses and blackmailing them to pay them for corrections.
BirdEye claims they are the #1 software for businesses to "drive your customers to become your marketing engine" I was introduced to BirdEye by Chris from Local Search For Dentist (which I do not recommend either and that will be in another post). So Chris is a high pressure salesman that wanted to earn my trust by setting me up on either a monthly or 6 month contract with BirdEye. Guess what, either option would have costed the same. I reached out to Dr Len Tau, General Manager of BirdEye, to ask about if what Chris stat... read more
I just wanted to inform you that during our "call" that Nina S.and a man were discussing potential clients and made a disparaging comment about the type of work my company does. I had connected into the call and they were speaking freely as if they had forgotten they had a meeting arranged. I want to note that the man was the one making most of the comments. I want you to know how incredibly unprofessional that behavior was. It completely turned me off of any potential partnerships and I will not recommend your company to an... read more
Unacceptable service. Unbusiness like.
Terrible experience with (Sarah) customer service. They present a "hard sell" with no follow through. I feel like they stole my money. Getting a refund has been almost impossible.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.7 star rating with 8,417 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.