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Birdeye

4.7

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.78,416 reviews
    Select a rating
    Richard T.'s profile image
    Richard T. 
    7 years ago

    They were able to quickly fix the issue behind the scenes. By the time a tech support person called things were already working for 2 days. 

    Rise U.'s profile image
    Rise U. 
    7 years ago

    This company is a complete scam. We contacted them numerous times to remove the website with absolutely no response. They were excited to get us on board by paying $5000.00 annually but when we discovered they had created this fake micro website they will not return my calls or emails. 

    Happy P.'s profile image
    Happy P. 
    7 years ago

    I was given incorrect information by my doctor then two separate Lab Corp locations. This resulted in me driving to RAD with just a few minutes left in the hour window of my collected sample. I called in while driving and Lauren was able to get everything scheduled quickly and get my testing done just in time! After a rough morning RAD really stepped up to help me out. 

    Ted H.'s profile image
    Ted H. 
    7 years ago

    Your rep was very helpful. However, the quality of the phone connection was poor as usual. 

    Jason P.'s profile image
    Jason P. 
    7 years ago

    The experience was great but the SMS service is still not working for us even after about a week of having it online. It seems to send after hours but the Green button to send an sms is still not working for Australian numbers 

    Cameron D.'s profile image
    Cameron D. 
    7 years ago

    The BirdEye member was able to quickly get me the links I needed to properly Sync my Google+ account 

    Tyler S.'s profile image
    Tyler S. 
    7 years ago

    Birdeye really disappointed our company - and lied! I'm livid about their service. When signing up for their service, we wanted to use an agency level account, and we were told we'd be able to transfer our client's account under our account. This was promised to us with complete certainty. 4 months later, we realized they never actually transferred the client to our account. When I called to inquire on their reasoning, they told me they don't allow transferring of accounts, and there would be a 3 month window after our clien... read more

    Jack F.'s profile image
    Jack F. 
    7 years ago

    I’ll never give Birdeye my business. Hard sales, I repeatedly told the sales guy no on phone calls, sales guy wouldn’t listen, forcing me to hang up on him while he was talking. Continues to email and call me. Reminds me of Yelp, yuck. 

    S.K.'s profile image
    7 years ago

    tried using the free trial. It would let me get started. made many attempts but no use. Not a good way for a business that is in the the business of business reviews monitoring. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.7 star rating with 8,416 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open tomorrow at 9:00 a.m.