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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The problem was solved in a timely manner. It was very hard to understand customer support because of their inability to speak English clearly...
Disappointed. Their sales team is amazing, wanted to love it, great idea, but needs improvement.
The only thing different is that I would have liked to have gotten an exact copy of the SMS message used in our campaign.
I appreciated Deepika's persistence in helping us get our logo sizing for SMS messages adjusted. it was a long process, so I was grateful that she didn't give up.
The tech person solved my issue.
Very prompt response and resolution. many thanks.
you stealing peoples reviews without permission and you are like thieves.I am sure you don't have base in USA bc your work is like hacker living in india .
This customer service representative was very knowledgeable, patient and helpful in teaching me how to use the new software we just had installed a couple of days ago. I appreciated that he had been trained so well, so that he could answer my questions thoroughly.
It was challenging communicating with the tech support. There was a language barrier, and I could barely hear her. she said that she could barely hear me as well, and even when she tried to conference me in using the computer, she could not hear me. I was frustrated with the video conferencing due to the multiple steps needed to give access. You might look into a more user friendly system. In the end I was satisfied with the result of the phone call. all of my needs were eventually met.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,608 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 8:00 a.m.