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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
customer support was very good. The fact that I had to call to report missing videos was rather irritating. The videos have always come regularly and if I hadn't called I still wouldn't have gotten them.
Spoke with Ellen about encouraging patients to write comments for us (reviews) using your request platform. We tried one to our receptionist and honestly did not like some of the phrasing you employ, and that those patients without a gmail will be stuck...no other options explained. Can you help?
Responsive and positive attitude. Felt like I was in good hands.
I had representative lauryn downing contact me today on my personal cell phone. I was busy so I hung up. This afternoon I find she has left my business a one star rating saying she does not recommend . I will definitely not be using this company to help with an online reputation. Beware if you don’t take time to talk to them they will try to RUIN your online reputation.
The session went well and was informative. The portal seems easy to navigate and is user friendly. A recap manual or PPT might be helpful.
I liked the location cause of accessibility and the staff was very knowledgeable.
The boiler room over sea's Birdeye uses for support can be hard to understand sometimes. In this case the rep was very helpful, a good listener and solved the issue quickly. TY
I still do not see that I am connected to Google and/or Facebook
We are still having trouble delivering the review requests by SMS to many of our patients on the contact list.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,608 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 8:00 a.m.