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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer support is always prompt and immensely helpful. Piyush Agarwal was who assisted me.
I think bird eye does everything relatively well. Clear communication and really great to see the review generation being so trackable. Akash and Ed were great people to work with
Ankona was extremely helpful during the implementation process. She made things very easy to understand and took things at a perfect pace. She always answered any questions and I never felt like just another customer to her.
Learning how to use all the Birdeye features takes a lot of time. We would have liked more guidance and instruction from the implementation manager, in addition to the on-boarding spreadsheet.
Great Experience
Walk through went well, informative. I used Birdeye prior, would suggest tailoring the onboarding based on experience.
It took a while to get our EMR integrated, but the Birdeye team was persistent to get a solution that worked for us.
Everything was great! I had a very pleasant time from initial contact all the way through to the start of our first review request. Everyone that I have worked with so far has been on top of their game and willing to help in any way possible!
Gautam Pandey was responsive and super helpful every step of the process
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,822 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.