Birdeye's cover image

This profile has been claimed by the business owner or representative.

Birdeye - Palo Alto, CA


    Location details

    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    4.97,466 reviews
    Select a rating
    Doug S.'s profile image
    Doug S. 
    on Birdeye

    10 months ago

    I would give you six stars if they were available. The customer support is amazing and the patience and expertise is the best! 

    Shane S.'s profile image
    Shane S. 
    on Birdeye

    10 months ago

    Amazing support helping me with my request with top notch follow up and task management. Thank you again!! 

    Quinn D.'s profile image
    Quinn D. 
    on Birdeye

    10 months ago

    Sean (Shankhayan Chowdhury) has been an absolute rock star! He communicates very efficiently, effectively, and in a timely manner. He also knows the Birdeye platform like the back of his hand and has made implementation a breeze. Thank you, Sean! We're also very impressed by the Birdeye platform overall -- very robust and effective tool! 

    Business response:

    Greetings Quinn, Thank you for taking the time to leave a positive review for Birdeye! We're pleased to hear that Sean was able to provide you with excellent service and make the implementation process a breeze. We appreciate your kind words about our platform and are happy to hear that it has been a robust and effective tool for your business. Thank you again for choosing Birdeye! Best regards, The Birdeye Team 

    Shyandrea O.'s profile image
    Shyandrea O. 
    on Birdeye

    10 months ago

    Gautam has helped me make a seamless implementation process and really learn the ins and out of Birdeye and its features. 

    Torris B.'s profile image
    Torris B. 
    on Birdeye

    10 months ago

    Very hands on, answered all of our questions and gave us great direction. 

    Kate H.'s profile image
    Kate H. 
    on Birdeye

    10 months ago

    Nate was great! 

    Quinton M.'s profile image
    Quinton M. 
    on Birdeye

    10 months ago

    Nate was absolutely great. He worked with me while continually being patient, thorough and maintaining a very positive attitude. What more could you want from a rep? 

    Megan M.'s profile image
    Megan M. 
    on Birdeye

    10 months ago

    Shiva has been so great during the onboarding process. Extremely responsive and helpful. The process has been pretty seamless thus far. Dean was our sales rep and he was fanastic too! 

    Richard G.'s profile image
    Richard G. 
    on Birdeye

    10 months ago

    Clear and helpful communication. Great at problem solving any issues that came up. Responses have been very quick and issues don’t go unresolved. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,466 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open tomorrow at 9:00 a.m. 

    Need help? Contact us.

    Speak with a specialist to learn how you can grow with Birdeye. We are reachable at