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Birdeye - Palo Alto, CA
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was connected to Zoom quickly and have experienced very good quality and communication with the technical support specialist.
I would give you six stars if they were available. The customer support is amazing and the patience and expertise is the best!
Amazing support helping me with my request with top notch follow up and task management. Thank you again!!
Sean (Shankhayan Chowdhury) has been an absolute rock star! He communicates very efficiently, effectively, and in a timely manner. He also knows the Birdeye platform like the back of his hand and has made implementation a breeze. Thank you, Sean! We're also very impressed by the Birdeye platform overall -- very robust and effective tool!
Business response:
Greetings Quinn, Thank you for taking the time to leave a positive review for Birdeye! We're pleased to hear that Sean was able to provide you with excellent service and make the implementation process a breeze. We appreciate your kind words about our platform and are happy to hear that it has been a robust and effective tool for your business. Thank you again for choosing Birdeye! Best regards, The Birdeye Team
Gautam has helped me make a seamless implementation process and really learn the ins and out of Birdeye and its features.
Very hands on, answered all of our questions and gave us great direction.
Nate was great!
Nate was absolutely great. He worked with me while continually being patient, thorough and maintaining a very positive attitude. What more could you want from a rep?
Shiva has been so great during the onboarding process. Extremely responsive and helpful. The process has been pretty seamless thus far. Dean was our sales rep and he was fanastic too!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,481 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com