Birdeye's cover image

This profile has been claimed by the business owner or representative.


  • Palo Alto, CA

Location details

Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
4.97,057 reviews
73 reviews have no rating
David R.'s profile image
David R. 
3 months ago

Best review management Pros: I like being able to quickly send a review request to my subcontractors after they finish their work on a project. I know it helps our company and it let's me know how things went in their eyes. Cons: I really don't have any complaints. It'd be great if it integrated with our project management software but hopefully soon. 

Clyde B.'s profile image
Clyde B. 
3 months ago

Birdeye for the review win Pros: It was simple to request our subs and vendors to submit a review once a project was complete. Cons: It was a little complex at first, but the onboarding team helped to smoother that process out. 

Shrina K.'s profile image
Shrina K. 
3 months ago

Great software, more than pays for itself Pros: Allows us to convert conversations to clients easily. Great for getting reviews Cons: Sometimes it does not transfers clients phone numbers and emails from our CRM system Overall: Overall good experience, the staff are always helpful and informative 

Brin T.'s profile image
Brin T. 
3 months ago

Birdeye is great Pros: Generated reports is very helpful when figuring out our customer input. Cons: Navigation can be tricky to figure where everything is at. Overall: Great customer service. 

Daniel's profile image
on Birdeye

3 months ago

Awesome, entire team was able to participate. 

Business response:

Greetings Daniel, Thank you for taking the time to share your positive experience with Birdeye!  

Amber A's profile image
Amber A 
4 months ago

I absolutely love Birdeye's team! A huge shout out to ********** for helping me set everything up! He was amazing to work alongside. Also, thanks to ******* for answering all my questions. 

Juan Andres M.'s profile image
Juan Andres M. 
4 months ago

Buen servicio. Pros: Su servicio al usuario es rapido y eficaz. Cons: Tube problemas con facturacion e integraciones que se solucionaron de forma rapida. 

Juan Jose R.'s profile image
Juan Jose R. 
4 months ago

Quick Connection through Birdeye Pros: Birdeye lets me get messages to the office quickly through our website chatbot. They can also direct messages to me as needed. Cons: Nothing really. Once I got passed all the many features and locked in to the parts I needed, it was easy going. 

Gary T.'s profile image
Gary T. 
4 months ago

Birdeye is Tops! Pros: Birdeye has helped us increase our online reviews which will eventually move us up the page on Google. Really good for our industry. Cons: All the features were a little overwhelming at first, but the training and customer support helped us out. 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 7,057 reviews. 

When is Birdeye open?

Birdeye is open now. It will close at 6:00 p.m.