Perri M. on G2 Crowd
a month ago
06/29/2020, 01:04 AM
An Evolution Takes Shape
What do you like best?
I like the idea of getting reviews for my clients. Often, they use the free ones, but there is not strategy inherent in that. Instead, BirdEye has created a strategy for making reviews work, integrating it in social media and business platforms like QuickBooks to stay on top of a company's positive reviews. Review collected by and hosted on G2.com.
What do you dislike?
Not everyone can afford you. Smaller companies forego this need because it can be overwhelming for startups. Perhaps there could be special scholarships for startups to get in on the technology of BirdEye. Review collected by and hosted on G2.com.
Recommendations to others considering the product:
Companies that are at least 2 years old should definitely consider BirdEye. I understand that startups might hesitate because of the cost, but in the end, it will be worth it. However, startups might have a harder time getting high rankings unless they have invested a lot into their company at the start. Often many do not, so just being honest in evaluating BirdEye as a tool for companies with more experience. Review collected by and hosted on G2.com.
What problems are you solving with the product? What benefits have you realized?
Getting instant responses from our clients and staying on top of our relationships to give better service. Review collected by and hosted on G2.com.