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Birdeye
- Reputation Management
- Palo Alto, CA
About this business
Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
The experience has been very good. I expect it will continue to be very good based on the professionalism Nick has exhibited. Thanks
Great support - quick help and useful information
My contact with birdeye today was above my best expectations! Spectacular experience! Aot of help with how to 'redo' my review text that goes to my clients. LOVE LOVE birdeye!!
Customer service was fast, took care of the problem and taught me how to avoid it in the future.
We got disconnected from the chat, and the agent took the initiative to call me at the office to follow up.
As always, Jas helped me right away and got things taken care of for me!
Went above and beyond all help! Thank you so much!
Birdeye was able to fix the connection between google+ and my birdeye page. I sent them the credentials yesterday and they were able to fix everything so quickly!!
Friendly, prompt, took care of issue--can you all train the rest of the world in how to give such great customer support?!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 4,831 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.