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Birdeye
- Reputation Management
- Palo Alto, CA
About this business
Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Your support chat is always super helpful and responsive. Thank you!
The operator that I spoke with when I called the Help Desk was extremely helpful and patient with me! She was great! Excellent service!
I had a great experience! Very helpful and followed up with my answer very quickly!
Your customer rep was very patient and helpful in making the updates we needed to do for our Company information. The phone call was much better than trying to email back and forth!
It took a day or so to get back with me.
The issue was resolved in a timely manner and communication was friendly and professional.
GREAT AND EASY TO USE SERVICE!!! HIGHLY RECCOMEND!!!
They created a custom fix for our re-seller account. Great service.
This representative was extremely helpful, patient and whatever you're paying him, it needs to be doubled. Thanks for the help last week!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 4,831 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.