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Birdeye

4.7

About this business

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.75,761 reviews
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Elaine B.'s profile image
Elaine B. 
7 years ago

Your support chat is always super helpful and responsive. Thank you! 

Anna V.'s profile image
Anna V. 
7 years ago

The operator that I spoke with when I called the Help Desk was extremely helpful and patient with me! She was great! Excellent service! 

Shelly M.'s profile image
Shelly M. 
7 years ago

I had a great experience! Very helpful and followed up with my answer very quickly! 

Rochelle's profile image
Rochelle 
7 years ago

Your customer rep was very patient and helpful in making the updates we needed to do for our Company information. The phone call was much better than trying to email back and forth! 

Lindsay J.'s profile image
Lindsay J. 
7 years ago

It took a day or so to get back with me. 

Samie S.'s profile image
Samie S. 
7 years ago

The issue was resolved in a timely manner and communication was friendly and professional. 

Bob H.'s profile image
Bob H. 
7 years ago

GREAT AND EASY TO USE SERVICE!!! HIGHLY RECCOMEND!!! 

Matt B.'s profile image
Matt B. 
7 years ago

They created a custom fix for our re-seller account. Great service. 

Jeff J.'s profile image
Jeff J. 
7 years ago

This representative was extremely helpful, patient and whatever you're paying him, it needs to be doubled. Thanks for the help last week! 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.7 star rating with 5,761 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open at 9:00 a.m.