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Birdeye

4.9

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,831 reviews
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Bob ..'s profile image
Bob .. 
on Birdeye

6 years ago

The only thing different is that I would have liked to have gotten an exact copy of the SMS message used in our campaign. 

Daniel H.'s profile image
Daniel H. 
on Birdeye

6 years ago

I called support and they listened to my request and completed it with-in 24 hours. Great experience! 

Valentino B.'s profile image
Valentino B. 
on Birdeye

6 years ago

This guy was awesome! 

Jessica ..'s profile image
Jessica .. 
on Birdeye

6 years ago

The representative I spoke with was fantastic! Such a sweetheart that was ecstatic to answer any and all of my questions! Very helpful and refreshing 

Konnie L.'s profile image
Konnie L. 
on Birdeye

6 years ago

I appreciated Deepika's persistence in helping us get our logo sizing for SMS messages adjusted. it was a long process, so I was grateful that she didn't give up. 

Kaisha's profile image
Kaisha 
on Birdeye

6 years ago

Very helpful and solved the issue very quickly! 

Bety A.'s profile image
Bety A. 
on Birdeye

6 years ago

The tech person solved my issue. 

Ed n.'s profile image
Ed n. 
on Birdeye

6 years ago

Our Implementation Advisor was fantastic! He made the process painless, while providing us with all of the information we needed, and walking us through ALL of the steps of the process. 

Eugenia S.'s profile image
Eugenia S. 
on Birdeye

6 years ago

Fast, professional, very helpful. Thanks for your assistance. 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,831 reviews. 

When is Birdeye open?

Birdeye is open now. It will close at 6:00 p.m.