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Birdeye
- Reputation Management
- Palo Alto, CA
About this business
Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Very prompt response and resolution. many thanks.
I’m not very good at these things, so I was a bit stressed. But Babette was very helpful.
Babbette was very patient with me and took time to address every question and explain the technology so that I understood exactly how it worked and how it would benefit me. Thanks Babette!
Customer Support was great! I was just frustrated that our google sheet was disconnected from Birdeye so clients were not getting text messages.
Thank you for the very quick response to the issue with using Internet Explorer 11. Thank you for fixing the issue! We have a client that is still using that old browser.
Rep was friendly and helpful.
team birdeye support rocks
Tech support rocks- works like it supposed. Turn in ticket-get ticket fixed. They do it well!
very helpful and nice gentleman help me resolved my issue, he was very nice and kind and had great etiquette over the phone, very pleased customer here
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 4,831 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.