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Birdeye
- Reputation Management
- Palo Alto, CA
About this business
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
This customer service representative was very knowledgeable, patient and helpful in teaching me how to use the new software we just had installed a couple of days ago. I appreciated that he had been trained so well, so that he could answer my questions thoroughly.
Everything went extremely well and Kyle was a pleasure to work with.
Thank you so much for the help. I really love the chatting option. Its very convenient!
The customer service rep. was kind, listened and responded with help
We are still working on some things but I was satisfied.
I suggest you make it more clear when one signs up for the service you will auto renew the contract. Additionally the renewal should be month to month and cancellation of the contract after one year should be easy and possible without having the company say you can't be cancelled because you have a new auto renew contract.
Very responsive and willing to go back and forth until the problem was completely solved. Thanks!
Very nice, helpful, and professional, and ............he was a very patient guy as well!!! :)
Great very helpful. answered all my questions. thanks
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.7 star rating with 5,761 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.