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Birdeye
- Reputation Management
- Palo Alto, CA
About this business
Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Very responsive and helpful to find resolution to our problem. Great customer service!
Birdeye support is great. I just wish we have a designated account manager.
My case manager, Ritika Yadav, was a pleasure to speak with this morning! She was extremely helpful, very thorough, and explained the process in detail for future utilization on my part... THANK YOU! Also, I greatly appreciated her diligence in contacting me. I am not always in the office and can be hard to reach at times. So I was grateful for the continuous points of contact. I appreciate all of your help today Ritika! Thank you all! Have a great Wednesday! Emma Hetrick Marketing Coordinator Legacy Dental
both Rosilyn and Tanmay were very helpful in getting the job done. great followup!
Our engineer did a great job with follow-up. Outstanding service.
very happy with the response time and resolution.
So nice and warm. Answered my concern very fast!
I have not had the follow up yet but over all very helpful and made sure that all of my questions were answered.
Very Helpful person that I spoke with! Very attentive. More Support people need to be like her.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 4,831 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.