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Birdeye
- Reputation Management
- Palo Alto, CA
About this business
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Usually customer support from most companies gives me the run around and takes a week plus to contact me back with a solution. The person helping me, knew exactly what the problem was, took the steps necessary to fix the problem and contacted me back very promptly. I am very impressed. He is definitely someone you want to keep at your company.
I was a previous account holder of Birdeye, , changed 5 months and am back for good. What a mistake that was. Kyle is awesome, very clear and efficient.
The representative was very knowledgeable and urgent in ensuring my request was processed. My expectations were exceeded from the moment I called to the follow up contact after the request was completed.
I think you guys are doing great she was very polite
Birdeye support is always so helpful!
The representative was polite and our problem was corrected quickly.
Great experience outside of the actual issues with our call connection.
We had a little trouble hearing each other but that may just be that I can't hear very well
They were able to quickly fix the issue behind the scenes. By the time a tech support person called things were already working for 2 days.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.7 star rating with 5,761 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.