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11001 118th Pl NE, Kirkland, WA, 98033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our hot water heater was leaking and Black Lion came out and installed a new hot water heater for us. The one they brought out they found would not fit in the area that our hot water heater was, so they ran to back to their location and got a slim hot water heater and had everything replaced within 2 hours (included the trip back to the shop). They did an excellent job. We had used them prior for an issue with our furnace and they are extremely responsive and attentive. Would use them again.
I thought that there might be something wrong with our 34 year old electric furnace but wasn't sure. It would come on just fine but wasn't as hot as we remembered. It had a bad sequencer and was running at 30% efficiency. Unlike our previous repair firm, Black Lion did not try to sell us an expensive new system or heat pump. They told us what the issue was, ordered the part and were exactly on time both days they came. If you have an older furnace and don't want to replace it, I would call them without hesitation.
It worked out good. I've had no problems. It went smoothly. It was all positive. There are no negatives that I can think of. They were nice guys. It was a good experience. They stuck with the big deal price.
It was okay. They didn’t resolve the issue that we were having but they were courteous and prompt. The guy kept saying he was going to come and we were waiting around and he didn’t come.
They did a great job. They are good people to work with. They are very friendly and we interviewed 5 companies.They were the last company to interview and they had good presentation. Their information was well-ogranized and they were honest and they had good knowledge of the products. They were just amazing when they were here. They were friendly, their team was great. Their clean up was also great, I do not think I found anything on the ground. I would highly recommend them.
On time, polite, performed services specified in the deal.
Checked furnace, changed filter. Did a great job.
Overall everything went incredibly well. There were no hidden fees or questions during the process...even though this was all new to me. Ben and Black Lion did exactly what they told me they would. The installation was quick and thorough. I had a follow up question after the installation and Ben was more than happy to help out. We love the AC and are very pleased with this transaction! Would definitely use them again and have referred them to my friends.
I was satisfied with their service. They were very thorough and straight up with me what was needed to be done. I think that there was something that he felt should be changed that we didn't have and he would get back to me when we have that part and he never did so I was disappointed in that and I haven't contacted them again.
Black Lion Heating, Air Conditioning, & Electrical has a 4.5 star rating with 2,388 reviews.
Black Lion Heating, Air Conditioning, & Electrical is closed now. It will open on Monday at 7:30 a.m.