Bluebird Care Basingstoke, Newbury & Hook

Steven K 

on Homecare.co.uk

3 years ago

My mother-in-law had to have care following a stay in hospital left her with limited mobility over a year ago. Unfortunately we are now at a stage where her condition means she will have to move into a care home. She has had carers from Bluebird Care during this time and they have proved invaluable in enabling her to remain at home for as long as she has. They have been friendly and professional, as well as providing her with a much needed contact. We cannot thank the staff enough for their care and compassion as well as the... read more

Liz F 

on Homecare.co.uk

3 years ago

Bluebird Carers looked after my mum from April 2021 - August 2022. Their Customer Supervisor met with me initially to discuss my mum's needs and a care plan was put into action. All visits were recorded on an app, which I had access to - this I found very useful. The Care Plan was assessed at intervals to check that the support was appropriate and changed if necessary. All the Carers were helpful, understanding and sensitive to the needs and requirements of my mum. They reported any concerns and these were followed up and de... read more

M O 

on Homecare.co.uk

4 years ago

All the carers are very good and will do whatever we ask for. They are very caring and also nice people to have around. They report anything that needs attention i.e. broken skin, bruises etc, The carers are friendly and it is good when we have the ones we have got to know well they can assess how my husband is as they know him. He also likes people he knows as it is less traumatic for him. 

C 

on Homecare.co.uk

4 years ago

Amazing!!! Bluebird are everything you could wish to look after you or a loved one. The Care Champion and her team are a real credit to Bluebird. They customise the service needed just for you. She got her team all PEG trained so my mum could come home from hospital and be cared for at home. This is great news, as they are now able to help more people in the community that need Support with a PEG. I appreciate everything you have done and am very grateful. Thank you x 

Ann F 

on Homecare.co.uk

4 years ago

We received friendly, cheerful, effective and efficient support in a very challenging situation. We felt the carer performed above and beyond his duty on every visit. The Bluebird team helped me through my situation admirably. 

P P 

on Homecare.co.uk

4 years ago

We have had such a positive experience with Bluebird care following my mother's hip break. An amazing reliable service, they provided excellent adaptable well-motivated carers. All have been absolutely lovely. The whole team have been so pleasant and responsive to our little idiosyncrasies. I can't praise them all enough. They would be my first port of call if we needed care in the future. 

F H 

on Homecare.co.uk

4 years ago

I have had care services for the last 15-years or more. At first, I needed care, but when I came to Bluebird, I found them to be helpful and supportive as my situation changed, as it tends to do with MS. The staff are well trained and competent. 

Sharon W 

on Homecare.co.uk

4 years ago

My dealings with Bluebird have far exceeded my expectations. The staff I have dealt with are professional, knowledgeable, and clearly very caring. Also, they have made some very useful suggestions to help us. I was concerned that my mother would not be pleased about having help... in fact, she is delighted with the lovely ladies who were sent to us, and she cannot wait for the next visit... we cannot praise them enough. 

Maureen M 

on Homecare.co.uk

4 years ago

The carers were caring and interested in my mum, their notes on the app were very helpful and it was great to have access to them as and when we wanted. Particularly impressed with one carer who took the time to stay late after my mum had been taken to hospital so I could speak to someone face to face about how she was found - that meant so much - thank you.