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Bluebird Care Vale of Glamorgan
- Home Health Care
- Cowbridge
About this business
Location details
51 Eastgate, Cowbridge, CF71 7EL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird always let you know if the carer is going to be late and attend to everything that needs to be done. Very satisfied, good agency.
Business response:
Thank you so much for taking the time to write this review, we have enjoyed working with you over the years.
All the carers have been an asset. Communication with the manager is excellent. Always returns calls and implements suggestions from family members. Only criticism when notes left for carers to help assist Dad, occasionally these are overlooked, e.g. informing them of where clean clothes are left so Dad sometimes put on underwear from the previous day and clothes not changed regularly. Supervising when in the shower a must, to assist with using soap and shampoo as Dad now forgets or doesn't use the correct soap/shampoo on hi... read more
Business response:
Thank you for your fantastic review, we really enjoy working with Dad.
Mum has Alzheimer's and was starting to get anxious and confused, so we decided a live-in carer was essential for our own peace of mind, let alone her safety and reassurance. The two ladies who live with mum are equally capable, lovely and wonderful with mum! We feel so lucky to have then onboard especially in lockdown.
The standard of service and care received has been first class. My father-in-law became friends with his carers. They worked as a team and communicated well and were genuinely fond of him. They found ways to make home-cooked meals which he thoroughly enjoyed.
Business response:
Thank you for taking the time to write a review, we really enjoy working with you.
Handing over the care of my very precious mother was one of the most difficult things I have had to do. Being an experienced nurse in the care of elderly and dementia patients I have high expectations and appreciate a carer's job is extremely challenging. Bluebird carers and management have been excellent. They keep me informed of any changes which are very important.
Business response:
Thank you for taking the time to write this review, we really enjoy working with you.
My mother has been cared for at home, by a live-in care worker, provided by Bluebird. This has been a huge boon to us, as without this service she would not have been able to be discharged from hospital. The care seems to be fine. Because of the pandemic, I have not been able to observe the care in person, but my understanding is that it is of a high standard. Looking after a 98-year-old lady with quite severe mobility problems and other disabilities (such as profound deafness) is a considerable challenge, and not something ... read more
Business response:
Thank you so much for taking the time to write this review. I can honestly say we love working with your mum, she is a great character!
Bluebird are amazing. Don't know what we would do without them. Staff are considerate, helpful and go above and beyond. The manager is so understanding and approachable.
Business response:
Thank you so much for your kind words and for taking the time to write a review.
Excellent.
Business response:
Thank you so much for taking the time to write a review, we really appreciate it.
The whole package and service provided is exactly what is needed when times are very difficult. The carers are superb, friendly and understanding and the management team also contact you regularly to check everything is ok which is very comforting. At the last minute, my parents live in carer for the Christmas period became unwell and in these very stretching times they face, Bluebird still managed to provide live-in care over the holiday period.
Business response:
Thank you for your kind comments and for taking the time to write a review about us.
Frequently asked questions about Bluebird Care Vale of Glamorgan
How is Bluebird Care Vale of Glamorgan rated?
Bluebird Care Vale of Glamorgan has a 4.7 star rating with 137 reviews.
When is Bluebird Care Vale of Glamorgan open?
Bluebird Care Vale of Glamorgan is closed now. It will open on Monday at 8:30 a.m.