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Bluebird Care Vale of Glamorgan
- Home Health Care
- Cowbridge
About this business
Location details
51 Eastgate, Cowbridge, CF71 7EL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Over a period of about 10-years, Bluebird provided the most dedicated professional yet friendly and cheerful care and support to my father. The care has always been sensitive and respective of Dads dignity and continued ability to make his own decisions. The staff have/had become surrogate "local" family to him. We/I will be forever grateful.
Business response:
Thank you for taking the time to write such a fantastic review, we are extremely happy with your comments about the care we delivered.
Overall mum has been cared for well and the management and staff have been professional enabling mum to carry on living at home as she wished to do. This has allowed me to be able to visit my mother as often as I would like.
Business response:
Thank you so much for taking the time to write a review, we really enjoy working with Mum.
Very pleased with all the help from all the very pleasant and helpful carers.
Business response:
Thank you for taking the time to write a review, we are delighted with such fantastic feedback.
I am a new service user with Bluebird Care. Prior to receiving this care, I was struggling both physically and emotionally. The cares that visit me instantly lift my mood and positively change my outlook in my daily life. The care provided to me is bespoke to my needs and extremely professional. I look forward to the girls arriving.
I cannot speak highly enough about the entire team at Bluebird Care. The fact that my strong-minded, previously very independent mother readily accepts the help of the daily carers is a testament in itself to the team who care for her and the manner in which they do it. The carers teat her with dignity and compassion without ever patronizing her, and she not only accepts their help but she also thoroughly enjoys their company each day. Bluebird Care has allowed her to live in her own home as independently as possible for whi... read more
Business response:
Thank you so much for taking the time to write this review, we are absolutely delighted you are happy with our service, and long may it continue.
Bluebird always let you know if the carer is going to be late and attend to everything that needs to be done. Very satisfied, good agency.
Business response:
Thank you so much for taking the time to write this review, we have enjoyed working with you over the years.
All the carers have been an asset. Communication with the manager is excellent. Always returns calls and implements suggestions from family members. Only criticism when notes left for carers to help assist Dad, occasionally these are overlooked, e.g. informing them of where clean clothes are left so Dad sometimes put on underwear from the previous day and clothes not changed regularly. Supervising when in the shower a must, to assist with using soap and shampoo as Dad now forgets or doesn't use the correct soap/shampoo on hi... read more
Business response:
Thank you for your fantastic review, we really enjoy working with Dad.
Mum has Alzheimer's and was starting to get anxious and confused, so we decided a live-in carer was essential for our own peace of mind, let alone her safety and reassurance. The two ladies who live with mum are equally capable, lovely and wonderful with mum! We feel so lucky to have then onboard especially in lockdown.
The standard of service and care received has been first class. My father-in-law became friends with his carers. They worked as a team and communicated well and were genuinely fond of him. They found ways to make home-cooked meals which he thoroughly enjoyed.
Business response:
Thank you for taking the time to write a review, we really enjoy working with you.
Frequently asked questions about Bluebird Care Vale of Glamorgan
How is Bluebird Care Vale of Glamorgan rated?
Bluebird Care Vale of Glamorgan has a 4.7 star rating with 142 reviews.
When is Bluebird Care Vale of Glamorgan open?
Bluebird Care Vale of Glamorgan is closed now. It will open tomorrow at 8:30 a.m.