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Bluebird Care Vale of Glamorgan
- Home Health Care
- Cowbridge
About this business
Location details
51 Eastgate, Cowbridge, CF71 7EL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Could not manage without the excellent care provided.
Business response:
Many thanks for your excellent review. We really appreciate the feedback.
I am happy with the Bluebird Care girls. I have a good bond with them all, my supervisor is very caring and works very hard. Most grateful for all the help.
Business response:
Thank you so much for your great review. We really appreciate the feedback.
Very happy.
Business response:
Thank you for taking the time to give us a review, it is really helpful and we appreciate the time you took to give us feedback, Many thanks.
The carers are unfailingly helpful and perform the assistance needed very well. They are easy to deal with and happy to engage with parents. The weekly visit is especially useful because it allows me to go shopping and they have helped Dad with his jigsaw and provide company for him whilst I am away. I am grateful that I can do the shopping without having to worry.
Business response:
Thank you so much for your wonderful review. It brings us much delight that our care staff deliver the quality of care and assistance that we pride ourselves on. It is great to see that with this assistance, you are also able to complete your shopping without having to worry about your dad. If there is anything further we can assist you or your dad with, please do get in touch.
All of the carers who visit my grandmother four times a day are fantastic. As a family, we are so grateful for each and every individual that cares for Nan. Since the care started, Nan has been able to live more independently and has also gained a new lease of life. 2023 has not been the best year for Nan, and she has been through a number of challenges, but Bluebird has been there every step of the way, not just for Nan but for the whole family. Nan has a fantastic relationship/bond with one certain carer, which is lovely t... read more
I am very happy with the care my husband receives from Bluebird Care. We have had small issues in the past with times, carers etc, but for the last couple of years, we have had no issues or complaints. The carer that we have had for two years plus is outstanding. She always goes above and beyond to provide first-class care. Office staff make sure they contact me if any problems with my husband's calls. They are friendly and professional. Highly recommended!
Business response:
Many thanks for taking the time to write a review, we are delighted you are happy with our service.
Always respectful. Always on time. Good when working as a team. Good rapport when cleaning and dressing Mum. All work with Mum carried out to a high standard.
Business response:
Many thanks for taking the time to write a review, we are delighted that you are happy with our service.
On the whole, my experience has been very good. However, early on, one young lady was unsatisfactory, after two visits I wrote in and said I did not want her to come again. On another occasion, I notified the office in good time to cancel a visit but this obviously did not get recorded and I was charged for it, although I protested when I received the account. I wish you had means of setting up a direct debit rather than a standing order.
Business response:
Many thanks for taking the time to write a review, we are delighted that you are happy with our service.
I am very rarely let down with care, even with covid being about. Whoever they are, are polite, caring and understanding. I have got to know quite a few of the carers. Some of them older and some of them younger. They are all without fail, excellent.
Business response:
Many thanks for taking the time to write a review, we are delighted that you are happy with our service.
Frequently asked questions about Bluebird Care Vale of Glamorgan
How is Bluebird Care Vale of Glamorgan rated?
Bluebird Care Vale of Glamorgan has a 4.7 star rating with 137 reviews.
When is Bluebird Care Vale of Glamorgan open?
Bluebird Care Vale of Glamorgan is closed now. It will open on Monday at 8:30 a.m.