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Bluebird Care Vale of Glamorgan
- Home Health Care
- Cowbridge
About this business
Location details
51 Eastgate, Cowbridge, CF71 7EL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been impressed with the Bluebird Care agency from the first contact made to make an appointment via telephone. The service was able to respond quickly and was very adaptable with a sudden change in circumstance. Since starting to care for my father, we have been impressed by the staff visiting. My father has enjoyed having them and feels safe in their presence. The care supervisor has been very approachable and helpful with any queries and issues I have had. All in all, I highly recommend this service.
Business response:
Thank you so much for taking the time to write a review, we are delighted with the feedback.
Very happy with the professional care we have received and compassion from all at Bluebird.
Business response:
Thank you so much for taking the time to write a review, we are delighted with the feedback.
My mum, who has dementia, has recently commenced a live-in care arrangement with Bluebird. She has two carers who alternate living with her, one week on and one week off. Both carers are beyond excellent. They treat my mum as if she is a loved one and both carers and they become very attached to one another. We could not have asked for more. It has taken the pressure off the family, just knowing that she is safe and as happy as she could be. We are able to read the carers' notes via an app, so always know what she has eaten ... read more
Business response:
Thank you so much for taking the time to write a review, we are delighted with such fantastic feedback.
The service provided for my mum is simply excellent. A lovely team of carers (particular mention for my mum's main carer). The office and management are very easy to contact and liaise with to ensure 1st class all-round care for Mum. Many thanks to the entire set-up.
Business response:
Thank you so much for taking the time to write a review, we really appreciate your feedback.
We have been with the care for nearly ten years, and find the staff polite and helpful.
Business response:
Thank you so much for taking the time to write a review, we are delighted with the feedback.
I am very happy with Bluebird and all the carers. They really cheer me up when they come in. I am happy that can stay at home by having the carers four times a day.
Business response:
Thank you for taking the time to write this review. It is nice to hear the carers cheer you up when they arrive.
Bluebird are very reliable and very friendly. They tried hard to ensure my mother-in-law has the same carers every day, where possible. They were easy to communicate with. They ensured COVID-safe visits and were generally, very punctual. My only complaint was that we were not always informed of issues when they occurred - possibly carers could write in the visits folder, if necessary (and not just on their tablets).
Business response:
Thank you so much for taking the time to write this review, we really appreciate your feedback.
The service provided by Bluebird Care is excellent. My husband's needs and my own as his carer were carefully assessed with close attention to special requirements. Then a very small group of carers were allotted so that we can really get to know each other. My husband is treated with kindness, dignity and respect. He has settled down calmly to the caring routines and great trouble is taken to find stimulation for his amusement during my free time. I find it easy to ask for advice which is generously offered. I see Bluebird ... read more
Business response:
Thank you for taking the time to write this review, we are delighted with it. It is great working with your family.
We moved to use Bluebird care following a negative experience with another provider. Bluebird Care have acted in a professional and caring approach at all times and are a complete contrast to our previous care provider. We were impressed in their approach and attitude from our very first 'virtual' meeting and they really seem to adhere to the principle of putting the client first when planning ongoing care. They communicate well with the relevant family members which has been really important during the lockdown and when you... read more
Business response:
Thank you so much for taking the time to write such a fantastic review, we really enjoy working with Dad.
Frequently asked questions about Bluebird Care Vale of Glamorgan
How is Bluebird Care Vale of Glamorgan rated?
Bluebird Care Vale of Glamorgan has a 4.7 star rating with 142 reviews.
When is Bluebird Care Vale of Glamorgan open?
Bluebird Care Vale of Glamorgan is closed now. It will open tomorrow at 8:30 a.m.